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Northwest Administrators

Engaged employer

Northwest Administrators Reviews

2.3

22% would recommend to a friend

(264 total reviews)

Chris R. Hughes

9% approve of CEO

25% positive business outlook

Northwest Administrators has an employee rating of 2.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 38% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

264 reviews
1.0
22 June 2017

Not Worth (the) Anxiety

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Okay pay, if you're a salaried employee.

Cons

Where do I start? The pay is okay if you're part of the union. Better if you're salaried. WAY better. Raises for salaried employees are healthy; raises for union employees are microscopic. Hey - how's the inflated cost of living in Seattle treating ya? Benefits are okay, if you don't mind them not knowing when your actual effective date will be. Once you receive your paperwork a week before you're supposed to have it done, you see that medical starts after 4 months for you and kids only. If you want to cover your spouse, that's a 10 month wait. Want dental coverage? 10 months. 10 MONTHS. The union, together with NWA, has waived employees' rights to the Seattle Paid Sick and Safe Time that was enacted in 2012 for Seattle employees. But salaried employees get it. See a pattern here? Just like another review said, there is VAST segregation between bargaining unit and salaried employees, though some of their positions aren't much different. Hiring practices are sketchy. Whether you're hired for a decent position depends on who interviews you, not on your experience or competence. Once in the door, promotions are slow. And yet, supervisors and managers come waltzing in the door with little to no experience (and it shows). The policies are ridiculous. Just read the other reviews. Dress code - no visible tattoos or piercings (as if that determines your ability and professionalism), no hair color, no capris, no boots with pants (but you can wear them with dresses?)... and it's completely inconsistent. Wear ankle boots on the 2nd or 4th floor and you'll be burned at the stake; but the 3rd floor employees walk around with pink Uggs, stretched lobes (which are also against code), green hair, the whole bit. Show up like that on any other floor and you'll be walked out the door. Many employees don't have phones on their desks. Great right? Naw. Noise level is still very high, between loud conversations, complaining, creaky 20 year old chairs, squeaky bathroom doors, you name it. Want relief? You're gonna need a doctor's note for that - and even then it's earbuds only, no music. Like another review said, that policy stemmed from something an employee did 20 YEARS AGO. Have kids or family that might need to get ahold of you during the day? Tough luck. It doesn't stop at lack of a desk phone - your cell is to remain in a drawer, purse, locker, on top of Mount Everest, in the bottom of the Abyss... all day. Better hope your kids and/or family don't have any emergencies. Or you're not expecting any calls from doctors, schools, ya know, anything that happens in real life during BUSINESS HOURS or anything else while you're here for 8 hours a day. Or 7.5 if you're a lowlife union employee. Dare to take out your phone and you're written up. Of course there are ways around all this. Become one of the favorites, because favoritism is like a plague here. You'll be fine. Do I dare talk about parking? Yeah... that part wasn't covered in my interview. Your choices are - pay $100+ for parking in "company" parking, more for surrounding lots, or gamble on finding 2 or 4 hour parking in the nearby neighborhoods. Drive your "beater" or "commuter" though because your car WILL be hit. OH, and don't forget to clock out when you're having to move your car several times a day. Just like you have to clock out for lunch and BOTH 15 MINUTE BREAKS. Speaking of clocking out! Your supervisor will allow you to take a personal emergency call on your cell, in the breakroom, with advance notice (huh?).... as long as you CLOCK OUT to do it. Training is a WHOLE other can of worms. Stock up on Xanax. That's all I'll say. OVERALL - toxic environment. People are miserable and it shows. Don't even try to smile at people in the hallway because it's returned with a scowl. The policies, pay, benefits, and all around environment spell "institution". Morale? What's that??? All they care about is lining the pockets of the greedy CEO. Bottom line.

1.0
27 Apr 2015
Recommend
CEO approval
Business outlook

Pros

You will not be unemployed.

Cons

Harassment, bullying, hyper-surveillance, false accusations are just a few of the tactics they use when they want to put you in your place or make you quit so they can avoid paying unemployment. On Friday April 24, 2015 in the afternoon while I was on break someone spit in my coffee.

avatar
Northwest Administrators Response
11y
Thank you for your review. We strongly encourage you to submit a report to Human Resources regarding the specific incident that you mentioned, as well as your other concerns. We truly value every one of our staff members - thank you for your hard work and dedication.
1.0
27 Mar 2024

Don’t Get Trapped

Recommend
CEO approval
Business outlook

Pros

A paycheck, and made a few friends

Cons

Just go on Instagram and look at all the funny videos about toxic work environments. That’s exactly how your experience at NWA will be except they don’t even have pizza parties anymore because they weren’t able to force all employees to return to office after the pandemic. The job culture is feeling like you could be fired any day for not meeting the ever changing and unrealistic production standards. I had to micromanage myself by writing what I was doing all day and keeping track of the time I did those tasks so that they could be written off as nonproductive time when they could just let use that time actually doing more work. You will get little to no support from your supervisors not because they are bad but because management has them so busy they can barely give any time to their team. Management LOVES a meeting. Honestly I’m not sure any of them know what they are doing and just spend the day in meetings to brainstorm new ways to run the employees ragged and hope it yields “good numbers for the trustees”. Btw the trustees are people that have never done the job and don’t know what is required. They just want the most production done so they get their EOY bonus while the employees can barely afford rent. I knew from day one I had to get out because I was told that they were “a family”. I already have a family, a real one. It’s easy to get complacent and you’re constantly told how good the benefits are yet you’re still broke and miserable year after year. Even though I already was approved to work remotely, they wouldn’t let me work in a new state I was moving to due to tax laws. Could be true or could be their agenda to bring everyone back into the office. Either way, after almost 7 years of employment with no attendance issues they let go of one of their employees that actually does know the trust plan. Do not get sucked into the same path I did. Yes it’s hard to get a job but this one treats their employees even worse than fast food employment. Do not trust their smiling faces.

Viewing 1 - 3 of 264 Reviews

Glassdoor has 279 Northwest Administrators reviews submitted anonymously by Northwest Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Northwest Administrators is right for you.