Does Northwest Community Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Community Bank employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Northwest Community Bank. This rating has been stable over the past 12 months.

How satisfied are employees working at Northwest Community Bank?

79% of Northwest Community Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Community Bank 4.2 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Northwest Community Bank?

Universal Banker (3) , Manager (2) , Teller (2)

What are the pros of working at Northwest Community Bank according to real employee reviews?

"Management is accessible and offers advice and paths to succeed." ((in 3 reviews)); "Exceptional Leadership" ((in 2 reviews))

What are the cons of working at Northwest Community Bank according to real employee reviews?

"Pay is awful" ((in 3 reviews))

Northwest Community Bank Reviews

4.2

79% would recommend to a friend

(25 total reviews)

Maura Malo

78% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (25 reviews)

Northwest Community Bank has an employee rating of 4.2 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Northwest Community Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

25 reviews

1.0

4 Feb 2026

Does Not Care About Its Employees

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Was remote work, no longer allowed

Cons

Low pay, puts too much on employees without recognition, do not care about employees, cannot keep quality employees and promotes incompetent ones

Northwest Community Bank Response

3mo

Thank you for your honest feedback. We encourage employees to speak directly with HR or leadership to address concerns.

5.0

11 Aug 2025

Friendly and supportive

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I really enjoy working here! The atmosphere is friendly and supportive. There’s a nice balance of teamwork and independence, great cross-team collaboration. It’s the kind of place where you feel encouraged to learn, grow, and take on new challenges without feeling overwhelmed. Overall, it’s been a positive and rewarding experience.

Cons

Lack of proper training for new personnel

Northwest Community Bank Response

10mo

Thank you for taking the time to leave a review! We're glad to hear you enjoy the team environment here. We appreciate you pointing out areas for improvement. Continuous growth is important to us.

3.0

29 July 2025

Job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Convenient locations. Staff is nice. HR is super welcoming. Sliding scale for health insurance.

Cons

Pay is awful You dont start accruing time off for 120 and cant even request time off till then. Training is incredibly poor and you get reprimanded when you do things wrong. Everyone does things differently so, there is no clear direction. Communication is broken. Customers are verbally abusive. The lower you are in the company the more you are looked down upon. You have to look "normal" with a very strict dress code.

Northwest Community Bank Response

11mo

Thank you for your honest feedback. We will take your suggestions into account as we continue to improve. We encourage employees to speak directly with HR or leadership to address concerns.

Viewing 1 - 3 of 25 Reviews

Jobs at Northwest Community Bank

UNIVERSAL BANKER PART TIME

Winsted, CT

View job

UNIVERSAL BANKER PART TIME

Simsbury, CT

View job

UNIVERSAL BANKER PART TIME

USD 58K - USD 90K /yr