OLN Reviews

4.4

86% would recommend to a friend

(116 total reviews)

Elijah Medge

93% approve of CEO

88% positive business outlook

OLN has an employee rating of 4.4 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OLN employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

116 reviews
1.0
11 Jan 2017

Stay Away

Recommend
CEO approval
Business outlook

Pros

I literally can't think of anything good to say

Cons

This company is such a scam. You go business to business trying to switch people to T-Mobile. Turnover is very, VERY high. Since most people at the company opt for the commission only salary, that means that if you don't sell, you don't make any money. Work starts at 7:30am and ends 12 hours later. Burnout is high, which equates to high turnover. There is absolutely no work/life balance. Before I worked here I was fooled by the reviews on here. DO NOT BELIEVE THEM.

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OLN Response
9y
Hey there, It's such a shame to hear that you weren't able to think of anything positive. An intensive management training program is certainly not for everyone, but most people at least come away feeling that they gained great experience and met some cool people. I can only hope that you did too. I see that you held the entry level account manager position and took part in the first step of management training. As with anything worthwhile, moving from an entry level role to an executive role (particularly on a fast-track program like this one) requires a lot of hours and a lot of hard work. I can tell you this from personal experience. I should note, though.... the hours you cited are incorrect. The day starts at 7:30 and ends at 5:30 for our account managers. There are always additional incentives for people to go the extra mile and work more hours in any given week, should they choose -- but that's the same in any career path you follow. This is the reality of time management: Everyone has the same 168 hours a week. If a person spends 50 hours at work (which is low for a managerial position) and sleeps 56, there are still 62 hours a week to do everything else such as read, go to the gym, have a date night, spend time with family, etc. Time management is something we take very seriously (it's actually something we teach in our training program). I will proudly tell you that we staff people who aren't afraid of hard work. They are also some of the most fun-loving people around. Do some people get burned out? Absolutely. But as with any career, people who are passionate about their work and are excited about their results don't typically burn out and instead are enthusiastic about spending time making gains on their goals. Perhaps you didn't give it enough time to develop the results you were seeking to develop this type of passion. Passion is a byproduct of mastery -- and not the other way around. The mastery of anything worthwhile takes many hours. I'm not sure why you felt that you were fooled, it just seems like maybe we were a poor fit for each other. Transparency is a core value at my firm so I suspect that anything that caused you to move on was something that you were already aware of from your very first day. I'm sure you'll find a great job that is better suited to the lifestyle you're seeking in the short term, and I wish you the very best in your career. Best regards, Eli/CEO
1.0
8 Apr 2018

SHADY

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Literally none, except for the deluded individuals who you have the opportunity to interact with. They are nice despite the fact that they are feeding you falsehoods to get you to continue working there

Cons

This place is so shady. So they bring you in telling you that you have the opportunity to move up really quickly and make 6 figures. In fact, the manager says that the top performers are making 6 figures. Lol. Everyone who works there is struggling to scrape by. These individuals are working for 12 hours a day without pay unless they make a sale. I was shocked when I did research about the company. They use a cultish mechanism of motivational speeches and making sure your only friends are within the company. This tactic is to make it difficult for you to leave even when you realize you aren't making any money. They have your "team leads" texting you constantly even when you aren't working, over the weekend, just to make sure you don't come to your senses and decide to leave. They say that you have the opportunity of getting base pay and commission. That is a joke. Not a single individual could survive off the base pay they are offering. I would not be so enraged if this company was transparent about its practices. Instead, it is feeding young impressionable people lies. These people are working so hard and often don't even make any money for the day. It's honestly just saddening that a company can legally exist by taking advantage of others. They lie and say you're one of the lucky few who got hired. This is not true. They hire everyone who walks in. Anyone who is considering working here. Please do your research.

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OLN Response
7y
Hi there, Thank you for your valuable feedback, I really do appreciate it. First, let me start by saying that my company isn't for everyone. I completely respect that you didn't feel we were the right fit for you. In an accelerated merit-based program many people do indeed work longer hours. Yes, the work that we do is challenging at times. Yes, most of the account managers do choose to earn higher commissions as opposed to base pay. With that said, yes, people do have the opportunity to move up quickly and make six figures. People who commit to our training program for 18-24 months are able to develop the skills necessary to successfully oversee their own markets. It sounds like it’s possible that since you quit early in your training, you weren’t able to see the results of your efforts. And yes, we give motivational speeches; and yes, we do form close friendships within the office. While we weren't the right fit for each other, I wish you the best on your journey. If you think of any additional feedback that you'd like to share about your work experience or if you'd ever like to reconnect, please don't hesitate to reach out to me directly. Best regards, Eli
1.0
5 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Team members were encouraging and supportive.

Cons

Full of half truths and lies. Initially explained that job is given a base pay but the amount of hours worked through out week does not match up with base pay. If working a 60 hour week period, 13 - 14 hours a day, you would expect more than 400 dollars every 2 weeks. It is more or less based on sales you make rather than hours worked. Was not conveyed this during initial interview. Second interview is ridiculous, you are sent to shadow a trainer on the field. Most of the time shadowing an individual is done due to the fact that you were hired, and it is done out of training purposes. This is not the case, 2nd interview involves you shadowing a person for 12 hours and still does not guarantee you a job. Nor are you paid for 12 hours "worked." You are told you are given leads and people you are selling to are to expect you. This is not the case either, you are basically assigned a part of a city and you walk up to random businesses door to door. Basically a glorified door to door salesman. During training 3/5 out of the time you are expected to buy lunch for "trainer." Any benefits such as Health or Gas comp is based on sales. You don't sell? No health insurance. Supportive CEO until he realizes your sales are not up to par. Then he ostracizes you because of it. Complete pyramid scam, you are told you can become a CEO in 1 - 2 years and can own your own office. Ridiculous.

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OLN Response
10y
Dear Reviewer, It seems you’ve invested a lot of time into writing multiple reviews about our company; and I can only wish for both of our sakes that we could have discussed these items together in person at the outset. None of these issues were raised to me during your employment, and it’s upsetting to hear that you left on bad terms. You know that I take tremendous pride in my team and what we do. You know that I love what I do and that I’m passionate about providing opportunity to others. It’s hard for me to understand why you’ve made such an active effort to disparage my business. I can only hope that it’s simply because you were employed for too short of a time to gain a full understanding of any particular nuance of our firm. To address your points now: #1 Regarding pay: Our website and all of our job ads explain the pay structures offered at our firm. Further, if during the interview process an applicant ever seeks clarification about compensation, we ensure that all details are discussed before their employment begins. Thirdly, this is in the new-hire paperwork that every employee signs on their first day of employment. Transparency about pay is extremely important to us -- and I personally take an active interest in making sure things such as this are clear. I can’t help but to wonder how (or why) you completed a 3 round interview process, accepted a position at our firm, and filled out/signed the new-hire paperwork - all without a full understanding of how you would be paid. #2 Regarding the second interview (job shadow): Here, I will refer you to the response I’ve already written to you on another review you wrote. It is our opinion that the most transparent way to convey a position is to do a job shadow. Most people appreciate the opportunity to see a position first-hand before making such a big decision in their lives. Again though, I am having trouble understanding why you accepted our job offer (after we took you on a full day job shadow) if you had such a negative experience. I am normally very accepting of feedback from my staff, but I can’t help but question whether these reviews are strictly defamatory, rather than of a helpful nature. #3 Regarding paying you to attend your interview: No companies pay people to interview with them. It will be helpful to you in your current/future job search not to expect payment for a job interview. #4 I can assure you that we do not require that our employees buy lunch for each other. (But P.S. if anyone ever decides to bring me food then that is awesome!) #5 Regarding benefits: Your assertions are incorrect. To reiterate what I’ve written in my previous response to you, health benefits are NOT linked to sales production, whatsoever. #6 Pyramid schemes are highly illegal business practices. Perhaps you were searching for another term. #7 There is nothing ridiculous, as you say, about telling our management trainees that they have the opportunity to run branch offices. I have personally promoted 15 individuals into such positions. Each person has achieved this promotion within 18-24 months of joining my firm. Since you were not employed by my company for very long at all, perhaps you didn’t have all of the facts. Again, I truly hate to leave things on bad terms with anyone that I’ve worked with. I hate writing responses like this that seem acerbic in nature. It is, however, important to protect the reputation of my company, particularly when someone makes false accusations in a public manner. Perhaps in addition to our written communications we could take the time to sit down together and talk. I would welcome the opportunity to mend this fence with you and 'right' whatever 'wrongs' you have experienced. I hope you will accept this offer. Regards, President/Eli
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Glassdoor has 125 OLN reviews submitted anonymously by OLN employees. Read employee reviews and ratings on Glassdoor to decide if OLN is right for you.