Oakam Reviews

If you want to be a cleaner, leaflets carrier and also painter This is a job for you. If you want to work for minimum wage without bonuses This is a job for you. If you want to lie to customers because COMPANY need achieve target This is a job for you. If you do not have a private life This is a job for you. If you want to work in constant stress This is a job for you. If you want to work in an atmosphere of intimidation and informer This is a job for you. Dissuade!!!

Employees are told off a lot for not reaching the impossible targets. Many feel so stressed they stop performing. the paradox of being pushed so hard to perform and achieve the targets, to the point where you're forced to lower your risk instincts out of fear, versus all the consequences you get if your loans become Never Paids/write offs, which messes up your scores as an underwriter, is insane. The constant fear of both is very stressful and confusing. Management is really bad, and they don't take in what we say even though we are the ones dealing with the customers daily. We see ourselves losing customers due to the everyday harassment through call after call, still they keep pushing us to call again and again. Its sad when we make such an effort to build a relationship with them and then see them blocking our number or getting so upset at us because they cant take the amount of calls oakam is giving them. it feels like the management lacks basic understanding of customer service. It doesn't matter how cold it is outside, we are pushed to leave the doors open, even the stores with automatic doors that open as soon as someone walks by are forced to stay open, and of course, staff members get sick. and that's the cycle of working at oakam.