Ocado Retail Reviews

3.6

65% would recommend to a friend

(330 total reviews)

Hannah Gibson

77% approve of CEO

55% positive business outlook

Ocado Retail has an employee rating of 3.6 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

330 reviews
4.0
23 Oct 2025

great plave to work

Recommend
CEO approval
Business outlook

Pros

flexible, good benefits, modern vans

Cons

sometimes very busy and ask too mush of the drivers

avatar
Ocado Retail Response
7mo
Thank you for taking the time to share your feedback. However, it looks like your review is meant for Ocado Logistics, not Ocado Retail. You can find Ocado Logistics' Indeed page here: https://uk.indeed.com/cmp/Ocado-Logistics
2.0
4 Nov 2014

Pay ok and good benefits, poorly managed

Recommend
CEO approval
Business outlook

Pros

Pay's pretty good for the work, if you're in a non warehouse role. If you're a driver or a picker expect to be treated like dirt (I'm neither but I've seen first hand). Benefits are very good, decent medical insurance and 15% off orders with the company, plus other stuff. Generally people at the bottom are nice, although the turnover of such staff is pretty high.

Cons

Management is pretty arrogant and unhelpful. This gets worse as you go up the ladder to the point that Directors seem to think there job is primarily to swear and shout about how awful the work of their underlings is. Utter lack of training, expected to work seriously hard and do things that aren't your job on a regular basis. Manager not at all amenable to these considerations. Expect to have to fight very hard to get a decent work-life balance.

4.0
15 July 2014
Recommend
CEO approval
Business outlook

Pros

Room to develop. Room to share and implement ideas. Fast paced

Cons

graduates take most of the jobs. The pay reviews are unclear. The salaries are below the market. You have go above and beyond to prove yourself before considering you for pay increase. Need to work harder to retain staff as large staff turnaround

Viewing 1 - 3 of 330 Reviews

Glassdoor has 355 Ocado Retail reviews submitted anonymously by Ocado Retail employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Retail is right for you.