Oncue Reviews

3.4

58% would recommend to a friend

(42 total reviews)

47% positive business outlook

Oncue has an employee rating of 3.4 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Oncue employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
2.0
14 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, fair compensation, lovely coworkers, and cool product.

Cons

As soon as COVID-19 hit, the company went fully remote and this is where inconsistencies in the values of the company started to surprisingly show from the executive level. The CEO advertises her principles as part of the mission statement, but her day-to-day actions showed otherwise. Not only does she ignore feedback from her employees on well-thought-out and researched process improvements, but she is aggressive towards dissent in an unhealthy way. Thinly veiled passive aggressive-attacks towards others became a noticeable and frequent pattern. Example: several employees from different departments (sales, product, onboarding, customer experience) received an unwarranted group email notifying them that a deduction would be applied to their following paycheck because a client wanted to cancel their account. Instead of going with this approach the CEO could and should have taken this as an opportunity to assess processes, identify what went wrong, and address systemic issues rather than scorning all groups involved. Be prepared to be micromanaged and placed under high scrutiny if you speak up about your priorities or challenge the CEO’s way of thinking. The lack of clear or realistic direction from the executive team, as well as the general culture of fear around making mistakes, creates an incredible amount of unhealthy employee burnout.

avatar
Oncue Response
5y
Thank you for taking the time to share this feedback with us. At Oncue, we are committed to creating a transparent environment where everyone has the autonomy to excel in their individual role. Feedback from all team members is invaluable and our leadership team works hard every day to create a rewarding work environment for everyone. As a rapidly growing startup, we are proud of our values and the company that we are creating. We encourage a culture of innovation and we want everyone at Oncue to learn from each experience, whether through success or failure, and suggest improvements to processes as we grow. That said, we do understand that the fast-paced and dynamic startup environment will not be suitable for everyone. I'm truly disappointed to read about your experience with Oncue and I invite you to connect with me directly at kate at oncue dot co so that I may learn more about your unique experience.
1.0
15 July 2022
Recommend
CEO approval
Business outlook

Pros

- they burn through cash and have no sense of financial management, so you can look forward to a handful of expensive dinners before they disappoint you.

Cons

- For full transparency, I was laid off 3 weeks after starting. You may ask, "Why would they hire someone just to lay them off 3 weeks later?" The reason for this is because they have no real sense of how to run a company and are just staling for time until the company eventually runs out of money and fails. They market to a segment that's notoriously hard to convert (moving company owners) and I honestly don't see them being around 5 years from now. If you're considering a role with this company, don't. They have no real start up leadership experience and won't hesitate to make their problem your problem. I left a stable role to be with this company, and they laid me off within my first month. If you're the breadwinner of your household, I would highly advise you to look elsewhere (I'm not saying this out of spite either, but because I legitimately wouldn't trust my financial livelihood with these folks).

1.0
12 Oct 2022

Worst Company I've Ever Worked For

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can work from home

Cons

Tons of SCAPEGOATING and BACKSTABBING within and across departments. Managers of certain departments are absolutely clueless and have no experience whatsoever in their role or department. My manager was so incompetant that despite me making suggestions on tried and proven solutions, continued to make bafflingly poor decisions that crippled the department. After which they scapegoated me as if I were responsible for their incompetence. Dung rolls downhill and it's painfully obvious that the founder/CEO has no clue or sense whatsoever about running or leading a company. There is also incredibly high employee turnover here. If you're thinking about working for Oncue, my best advise is to RUN. FAR AWAY. Save yourself as ANY company is better to work for than this one.

Viewing 1 - 3 of 42 Reviews

Glassdoor has 50 Oncue reviews submitted anonymously by Oncue employees. Read employee reviews and ratings on Glassdoor to decide if Oncue is right for you.