Does One & Only Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, One & Only Resorts employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at One & Only Resorts. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One & Only Resorts?

59% of One & Only Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One & Only Resorts 2.8 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at One & Only Resorts?

Server/Waiter (4) , Host (3) , Restaurant Manager (3) , SPA Therapist (3) , Assistant Manager (2) , Butler (2) , Fitness Instructor (2) , Guest Experience (2) , Host/Hostess (2) , Management Trainee (2) , Reservations Agent (2) , Sales Manager (2) , Team Leader (2)

What are the pros of working at One & Only Resorts according to real employee reviews?

"Good benefit and well taking care of staff" ((in 10 reviews)); "The most beautiful locations to live in, amazing teams to work with" ((in 4 reviews)); "Guaranteed job security especially during corona period" ((in 3 reviews)); "Enjoy the people" ((in 3 reviews))

What are the cons of working at One & Only Resorts according to real employee reviews?

"Low salary and they should be room for promotions" ((in 11 reviews)); "Poor management" ((in 6 reviews)); "Might be in a situation to work extended hours, also within different departments" ((in 4 reviews)); "If you love your job, your team and have a great Manager, you'll have no complaints." ((in 3 reviews)); "Budget cuts, mediocre wages, lack of communication, out of office calls" ((in 3 reviews))

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One & Only Resorts

One & Only Resorts Reviews

3.7

59% would recommend to a friend

(99 total reviews)

Richard Lyon

83% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (99 reviews)

One & Only Resorts has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One & Only Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

99 reviews

4.0

29 Oct 2025

Typical resort employment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Good resort facilities available to staff - good perks and benefits (taking part of tours etc and reduced rates)

Cons

- high turnover and understaffing

2.0

18 Nov 2023

Poor management, under trained leadership

It manager

Recommend

CEO approval

Business outlook

Pros

The people you work with.

Cons

Being based in a remote location with terrible food served to staff.

4.0

15 May 2022

Great team to work with

Guest experience executive

Recommend

CEO approval

Business outlook

Pros

Positive team Creating great holidays for clients is really satisfying

Cons

Lots of change not very stable

Viewing 1 - 3 of 99 Reviews

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