Pros
It states here that I must share the best reasons to work for one to one support services, however I cannot find one single reason why I would advise anybody to work with this company. Absolute exploitation of not only staff, but clients too! Absolutely no person centred approach when organising the clients care, one manager even threatened a clients daughter, telling the daughter 'lets go outside this is just a uniform I can take it off', after the client had only asked for her call to be moved to a more appropriate time for her. You will find yourself as a 'walker' walking sometimes upto 50 minutes between calls and you will only be allocated 10 minutes to get there (and that's if you are lucky) meaning you will almost always be late to every single client, and do any of the managers or person on call inform the clients? Nope, they do not! These are just some of the terrible things I and other members of staff experienced whilst working at this company, oh and be prepared for 16 hour shifts back to back because even though you are on a zero hours contract you are told you HAVE to work you do not get a choice in the matter (even when chronically exhausted from too much work). You get absolutely no support whatsoever from anyone who works in the office. All that matters to the boss is that the calls are done so she gets paid for them, so don't be surprised when you are administering AM (7-8:00) medications at gone mid-day, that is a daily occurrence with this company. I would not let my worst enemy work for them, they drive people into the ground. P.s they still owe me almost £1500 in unlawfully unpaid wages. STAY WELL CLEAR OF ONE TO ONE SUPPORT SERVICES!!
Cons
Working for them to begin with.