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Only Hospitality Group

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Only Hospitality Group Reviews

1.8

1% would recommend to a friend

(26 total reviews)

12% positive business outlook

Only Hospitality Group has an employee rating of 1.8 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a poor working experience there.

Reviews by job title

26 reviews
1.0
9 May 2024

Cafe Team

Recommend
CEO approval
Business outlook

Pros

internally the team is really nice, it is respectful

Cons

Company owns Inglewood and forces their staff to pay for their meals when they're taking a break and their shift goes over 2 meal times? 50% off food and beverage is not cutting it, especially when their margins can comp the next-to-nothing cost of meals. Put on part time contract because that's all they offer, doing casual work, seemingly to cut cost of wage. Stipulation in contract that if a half hour break cannot be taken, 15 minutes is enough (legally that's not true and they owe you overtime pay, so it feels written as through to take advantage of young workers unaware of this policy). Walking through the kitchen next to open flames on a slippery floor in a path narrow enough it only fits one individual, OHS risk expected of you because that's where the cool room is. So cluttered and disorganised because there's no space allocation.

1.0
7 Jan 2024
Recommend
CEO approval
Business outlook

Pros

My manager and colleagues were nice

Cons

Multiple venues run like a house of cards, juggling staff to barely fill rosters across multiple locations. Rostering was a constant issue performed at head office rather than at the venue level. Was very difficult to get time off and rosters were unresponsive to staff needs. Removed head office passes stress down the line to their venue managers who are constantly just trying to keep everything going. Expansion obsessed, company was always looking to open another 2 venues rather than fixing the operations of the ones they already had. Was told to come into work while sick during lockdown. Generally very unpleasant company to work for on the ground level

1.0
17 Apr 2025

Run for the hills.

Recommend
CEO approval
Business outlook

Pros

Not a lot of pros to list. Good coffee for free, that's it.

Cons

Most toxic management I've ever seen. As long as you're not directly in contact with the big boss you'll be fine, but should you start reporting directly to him you will be soon trapped in an extremely toxic situation. I worked with him 3 weeks before quitting.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 29 Only Hospitality Group reviews submitted anonymously by Only Hospitality Group employees. Read employee reviews and ratings on Glassdoor to decide if Only Hospitality Group is right for you.