Open Mortgage Reviews

3.2

58% would recommend to a friend

(82 total reviews)

Scott Gordon

68% approve of CEO

48% positive business outlook

Open Mortgage has an employee rating of 3.2 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Open Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

82 reviews
1.0
20 Aug 2022

They love layoffs!

Recommend
CEO approval
Business outlook

Pros

You're able to work remotely is the ONLY pro. Otherwise beware!

Cons

They LOVE layoffs! 2 in a year... WOW! There was a layoff several months ago, which should've been a red flag to GO! Pipelines were scarce then and then dwindled tremendously and never filled during "hot" season, which led to another layoff. Yes, the market is bad but even when it was "great" the company just doesn't produce a lot. Health insurance JUST changed and was even more expensive than the prior plan. Because they pay weekly, benefits ended immediately lol. They shouldve looked at the entire picture and at least gave employees a warning to prepare. Severance package was hot dumpster juice! Based on prior reviews, they never cared and likely never will! Next time, layoff employees that continuously make mistakes that cost your company money! Not the ones that continuously fix them.

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Open Mortgage Response
3y
Thank you for your feedback. Open Mortgage, like other companies, has an obligation to customers, business partners, and employees to make difficult decisions to ensure the ongoing success of the business. Rising interest rates and a slowing housing market have resulted in staff reductions at nearly all mortgage companies nationwide. We have not been immune to those challenges. No one loves layoffs; unfortunately, excellent employees were affected. Although health insurance premiums did increase this year, Open Mortgage took on much of the cost of the increase to keep increases for our employees as low as we could. It was not announced, but the owners did give up their salaries as part of cost-saving measures. If you would like to discuss your concerns further, we encourage you to contact HR anytime. We wish you the best and appreciate all you did as part of the Open Mortgage team.
1.0
3 Aug 2022

People over profit

Recommend
CEO approval
Business outlook

Pros

Leaders are the reason to stay

Cons

Owners don’t walk the talk

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Open Mortgage Response
3y
Thank you for your feedback. People over profit means that Open doesn't put profit above all else. People over profit does not mean that the company must operate at no profit; the company has an obligation to customers, business partners, and employees to make difficult decisions to ensure the ongoing success of the business. Unfortunately, rising interest rates and a slowing housing market have resulted in staff reductions at nearly all mortgage companies nationwide. We have not been immune to those challenges. If you would like to provide additional information on what you feel is not positive about Open Mortgage, we encourage you to contact HR to discuss your feedback anytime. We wish you the best and appreciate all you did as part of the Open Mortgage team.
1.0
23 June 2022
Recommend
CEO approval
Business outlook

Pros

Availability of marketing and sales teams.

Cons

With the introduction of a company president we were hopeful the toxic work culture would dissipate. Unfortunately the Gordon’s are too schizophrenic about company growth to get out of their own way. Apparently the one person we could actually relate to was too forward thinking, or maybe just unwilling to be anyones puppet. Either way, everyone knows once you hit Mrs. Gordon’s naughty list there is no redemption.

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Open Mortgage Response
4y
Thank you for your feedback. We would like to learn more about what you feel is not positive about Open Mortgage and how we can improve. Open Mortgage is a family-owned company, and values people over profit. We have an open-door policy, and encourage our employees to discuss issues - if we don't know about it, we can't fix it! Please feel free to contact HR or any executive team member to discuss your feedback anytime. We wish you the best and appreciate all you do as part of the Open Mortgage team.
Viewing 1 - 3 of 82 Reviews

Glassdoor has 82 Open Mortgage reviews submitted anonymously by Open Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Open Mortgage is right for you.