Opus Agency Reviews

Pay: Although I was more than fairly compensated while at Opus, I heard quite a lot of grumblings from others who worked extensive hours for little pay. Benefits: No 401k match. "Perks" amount to your choice of 3 dry breakfast cereals in the kitchen, bagels on Wednesday mornings, and a yearly party that was mostly a metaphorical and literal stage for executive pageantry. Lifers with limited experience: Most of the executive staff started in menial roles at Opus decades ago, never working anywhere else. Their limited experience and lack of sophistication around process is really starting to show now that they've acquired three companies. Culture: Opus management likes to pretend they're transparent, open and honest, and that they have your back, but that was far from my experience. Cliques are rampant and if you're not in the right one, you may not advance. Hours: Employees are expected to work long days (often over weekends and holidays) without acknowledgement. But heaven forbid if you have a family emergency and need to spend a few hours at the hospital...someone will reach out to you to ensure you took those hours as PTO! Unsupportive executive management: I saw one middle manager belittled in front of dozens of people when she tried to bring up an issue in a meeting expressly meant to address process/managerial issues. The exec leading the meeting actually growled at her to "stop acting like a victim"...you can bet there wasn't a lot of sharing around the table after that. I've seen employees across every service line brought to tears by an abusive client, yet management refused to intervene or provide support.

The management and executive teams do not care about the employees - only on the bottom line. When you start, everyone tells you that it’s ok to cry daily your first year, they make it that bad to see if you will actually last. Culture: They constantly put people up against each other, promote ripping people apart in front of others, demoralizing you and working you until you physically are sick. I saw more people have health issues from stress and exhaustion than anywhere else in my career. Benefits: There is no 401K matching and the health insurance is the bare minimum. The “Profit Sharing” is an excuse for the organization to only pay a portion of what they would have to if they offered real benefits to their employees. It is also completely subjective so if you pissed off the wrong people, don’t expect to get much. Executives/Management: There is a reason hiring from the outside can benefit an organization. A large portion of the upper management and executive team have only worked at Opus so they do not have the skills to drive mature, appropriate business actions. They rely heavily on bullying and belittling and are afraid of change. Work/Life Balance: There is none. And if you are a working mom - run. Please don’t put your family through this environment. Mothers who are breastfeeding get to pick between pumping in a bathroom, a dirty electrical closet or their car. If you have young children, they will punish you for not being dedicated when you say being away an extended time is not realistic. If you have a family emergency or health issue- plan on it being held over your head and you possibly getting written up about it when you return. There are some really talented people at this organization that sacrifice their personal lives, their health and emotional well being daily to provide the best for clients. These people are never recognized and there is no such thing as acknowledgement for success. If you make it into the correct clique, you will have the opportunity to belittle new hires and other teammates with the rest of management. If you don’t make it into the clique, keep your head down until you find a new job.