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      Opus Fund Services

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      Opus Fund Services Reviews

      4.0

      86% would recommend to a friend

      (55 total reviews)

      Robin Bedford

      92% approve of CEO

      82% positive business outlook

      Opus Fund Services has an employee rating of 4.0 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Opus Fund Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      55 reviews
      2.0
      5 Mar 2017

      Depends

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work if you like to socialize with coworkers. Ping pong table is great if you like ping pong, I love ping pong. Interior design is open and makes you feel like you can reach out to your team or other teams. If you like 9-5 schedule, like the status quo, want to get along with everyone and don't have a strong desire to improve processes instead you want your manager to make all those decisions, you are the right fit.

      Cons

      CEO is profit driven, can't blame him, but this can and does have a negative effect in dealing with people. Low quality choices in picking managers. At least one team is 'clicky' which creates a negative vibe that spreads to other teams. Inclusivity is subtly discouraged from at least one team which creates a negative vibe that spreads...get the point? Working hard and going the extra mile is not properly recognized unless an inexperienced manager likes you. If you like to work hard and are very smart you will get frustrated eventually, it's up to you. For an inexperienced manager to like you, you need to laugh at all their jokes and say 'Yes' a lot. You need to be careful what you say if you don't like something bec it may not be properly translated to management.

      avatar
      Opus Fund Services Response
      9y
      This is valuable feedback and I think you are right. We are looking to create a work environment where people inspire others to excel. To achieve this, we need to ensure that every tier of management has leadership qualities. Over the past 12 months we have adjusted our hiring plans away from entry level, to hiring more senior employees. Some of these employees have exceptional experience to help junior managers develop. But employee development is a slow process, and sometimes you can’t beat the experience that comes with years of being a manager. Our shared services model creates areas of expertise in each function. Whilst we encourage teamwork, we also want collaboration across teams. Our old Naperville location was split between two main work areas and this made teamwork challenging. To address this, we have moved into new much larger offices in our Naperville location. We designed seating plans to ensure that relevant teams work together. We designed the footprint to ensure that there are numerous breakout rooms and a large kitchen/social area. We encourage ping-pong and foosball etc., and budget for out of hours’ social events. Profit is important for all companies, and is one of the main performance indicators for any CEO. But it depends what you want the profit for. To strip out of the company and pay dividends, or to reinvest into growth. We do the latter and you will have seen this with, new employees, new offices, new training programmes, compensation, social functions, and even the new ping pong table. We continually strive to improve and your feedback is essential for this to happen. I would value the opportunity to discuss these, and any future concerns directly with you if you would like. You know how to reach me! Thanks Robin.
      2.0
      23 Nov 2016

      Minimal Growth Potential

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Casual work environment and nice new office 2. Young staff to socialize with after work 3. Most staff are approachable to questions 4. Good place to get an introduction to the industry I've worked here in the 1-2 year range along with a lot of other people. It took a bit to get trained up because every client is a bit different. I felt like I was struggling initially but the team was very patient and I knew who would be helpful and who didn't care or was just too busy to help me. If you're young and looking to meet knew people, there's a lot of socializing. People are fun to go out with but it can sometimes get dramatic. Nature of an office of young college grads I guess. New office is super nice, good location to highways and things to do after work. Opus is a good place to start out if you want to wade into the workforce. Just don't get comfortable if you eventually want a career in finance or accounting. I know this isn't something phenomenal for my resume and I try not to get too comfortable, but it's a good place to start learning things out of school. You just have to push yourself to move on when you're ready. I'd say three years here is enough to learn what's going on and move onto to somewhere else. It's a good place if you want to stay in the burbs.

      Cons

      1. Constant Drama 2. Weak junior managers 3. Unfair compensation, compensated for perceived loyalty not achievements 4. Lack of confidence in management, they seem to make odd decisions 5. Too many young managers prevents newer staff from gaining promotion Working with so many people who are young and lack experience, it can just get really dramatic sometimes. There are a handful of bad apples that are extremely immature and make it hard to take management seriously when they constantly let things slide. It's also hard to feel like I can become in expert in what I'm doing here because the managers only have 2-3 years experience and any complex questions I feel like just don't get answered. I think it would be beneficial if Opus actually sent them to manager training. There's also been a ton of turn over so it's not necessarily their fault, but all the people who really had knowledge have since left. I feel like the reason I can only stay here for 3ish years is because all the managers are super young. I feel like I'm already capable of taking on a promotion, but there's no room because everyone who whined last year got one and the newer staff are totally locked in, even if they are way better. When it came time for my review this year, I knew what others made because we all talk about it and it was kind of infuriating because some people literally did a bad job or A LOT less work and were either compensated the same as their peers or actually given huge pay raises and it made no sense. Hopefully, they learned that lesson and it doesn't happen again, I just feel like I wasn't given a fair shake because some people were given too much. Management seems to make some very random and irrational decisions. It's a small company and they appear to be friendly, but they don't really get involved enough for how small we really are. Management seems to be hung up on their own drama too and it filters down to some of the staff that they play favorites with and it's just a huge distraction. Even some of these reviews you can tell were written by management pretending to be staff. I don't feel like it's stable at all long-term, but for now things are fine enough. Just a lot of lack of transparency when big things happen and there are a lot of shake-ups like constantly, you're always waiting for the next bomb to drop.

      avatar
      Opus Fund Services Response
      9y
      This is great feedback and I appreciate the time you have taken to write this. I think you have made some valid points that I would like to address. Over the last 12 months, we have made a significant investment to create a meritocracy where the best people are identified, acknowledged and rewarded. We have introduced written OKRS for each employee, personal development plans, and conduct a formal appraisal process including calibration meetings. Compensation and bonuses are now formula driven and subjectivity is only accepted with full written justifications, and approval from the compensation committee. Our goal is to ensure that we hire the best people, and then retain them. It’s a hard-balancing act to give junior employees exciting promotion opportunities, yet expect everything to go smoothly. We all make mistakes and we have been guilty of promoting people without the pre-requisite management skills and experience. Whilst we want to continue to foster an environment where the best people have great opportunities, we understand that this needs to be in tandem with providing tools to be successful. We have now established a comprehensive training program, both in-class and through the online Opus University. Employees are given a member of the management team to act as mentors to guide their careers. New managers also undergo a training program to help the transition from sole producer to manager. In any company, it can be hard to understand why some decisions are made. Information supporting decision making may be confidential. However, we try and provide as much transparency as possible through quarterly global town hall meetings. We also have “Homeroom” announcements via our intranet, as well as Yammer, our corporate social network. Trying to build organizational structure in tandem with rapid expansion is challenging. As we grow, I won’t claim to keep all employees happy, all the time. However, we are committed to continuous improvement and your feedback helps us achieve that goal. As always, feel free to contact me at any time to discuss your issues or concerns. Robin.
      5.0
      11 May 2017

      1 year at Opus Fund Services

      It analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture and atmosphere is challenging and educational. Accuracy, and security are higher priorities then speed and efficiency. So you learn at a comfortable low pressure pace. Which allows you to verify your work. Love that! The innovation is superb. Changes to processes are re-evaluated and improved regularly through technology. This can also be con to some, but I love advancement and positive change. Trying and implementing new ideas and concepts.

      Cons

      The department I work in runs very lean. Though everything is handled when fully staffed, it doesn't leave a lot of time to cover areas when co-workers are out. This results in quite a bit of catch-up work when you get back from being out.

      avatar
      Opus Fund Services Response
      9y
      Its great to hear your positive experience working at Opus. Thank you for posting this review. We try and cut unnecessary costs and to ensure that we can remain highly competitive. But on the flip side we want employees to have a rewarding work/life balance. We are addressing your concerns by the following - rolling out a new policy to ensure that all USA employees have a minimum of 15 days vacation per annum, increasing to 20 based on service and seniority. - identifying key man functions/roles and ensuring that we have adequate cross-training and coverage, meaning we keep delivering, even when an employee is taking a break. If you would like to discuss anything then feel free to reach out to me directly. Robin
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      ReviewsOpus Fund Services reviews

      Glassdoor has 57 Opus Fund Services reviews submitted anonymously by Opus Fund Services employees. Read employee reviews and ratings on Glassdoor to decide if Opus Fund Services is right for you.