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Thank you for your feedback. As a continuously growing company, it is important that Orange Legal maintains its vision and mission to remain agile with a commitment to quality and customer service while fostering growth and development.
As company growth is dependent on sales, we continuously look at our sales productivity through results in each territory. This is common in most sales departments, and a practice that makes growing companies successful. We are sorry to hear that you felt that professional growth was not apparent in sales, and were not able to experience the benefits of the new competitive sales compensation plan that took effect this year. To date, the new sales compensation plan has rewarded those who meet or exceed quota and has contributed to overall positive company growth. Additionally, for over three years we have restructured our overall compensation plan to be performance based and continue to work towards rewarding top performers. The feedback we have received from our top performers has been positive, and we have found that we continue to make strides in increasing productivity and efficiency while promoting and rewarding top performers.
As to professional growth and development, this continues to be one of our main company initiatives. Last year, we had our first successful supervisory development class graduate, which allowed us to further develop leaders within the organization. This course was developed as we were able to create more leadership opportunities, but wanted to ensure to equip those leaders with the appropriate tools to execute their roles effectively. Additionally, last year there were also several internal promotions and transfers driven by individuals to help their career progression throughout the company. These are only some of many of our continuous initiatives to ensure we are retaining and promoting top talent.
Finally, we appreciate your thoughts on Human Resources and the balance that lies with compliance and employee interests. This is a very fine balance for all human resource departments to keep, as ensuring a fair and compliant environment is one of the department’s major functions.
Again, thank you for your feedback as this continues to help us align our company culture and ensure we are keeping true to our mission and vision.