Three Years I Will Never Get Back - Regional Account Manager Orange Legal Employee Review

1.0
23 Feb 2018
Recommend
CEO approval
Business outlook

Pros

The pay and Sales culture was OK when I joined in 2014 and the company was growing at the time.

Cons

Where to begin? The Sales commission structure was changed so that quality salespeople who performed well were rewarded by making a lot less money. Half of the Sales team either quit or was fired in 2017 when the CEO took over sales. Not one person in the entire company that I am aware of was happy with their compensation. Turnover is high, pay is low and there are no real career opportunities or career growth. HR does nothing to foster career or professional growth and only serves to protect the interests of the company. The HR responses to the reviews on this site all say the same thing and are just words without merit or meaning.

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Orange Legal Response
8y
Thank you for your feedback. As a continuously growing company, it is important that Orange Legal maintains its vision and mission to remain agile with a commitment to quality and customer service while fostering growth and development. As company growth is dependent on sales, we continuously look at our sales productivity through results in each territory. This is common in most sales departments, and a practice that makes growing companies successful. We are sorry to hear that you felt that professional growth was not apparent in sales, and were not able to experience the benefits of the new competitive sales compensation plan that took effect this year. To date, the new sales compensation plan has rewarded those who meet or exceed quota and has contributed to overall positive company growth. Additionally, for over three years we have restructured our overall compensation plan to be performance based and continue to work towards rewarding top performers. The feedback we have received from our top performers has been positive, and we have found that we continue to make strides in increasing productivity and efficiency while promoting and rewarding top performers. As to professional growth and development, this continues to be one of our main company initiatives. Last year, we had our first successful supervisory development class graduate, which allowed us to further develop leaders within the organization. This course was developed as we were able to create more leadership opportunities, but wanted to ensure to equip those leaders with the appropriate tools to execute their roles effectively. Additionally, last year there were also several internal promotions and transfers driven by individuals to help their career progression throughout the company. These are only some of many of our continuous initiatives to ensure we are retaining and promoting top talent. Finally, we appreciate your thoughts on Human Resources and the balance that lies with compliance and employee interests. This is a very fine balance for all human resource departments to keep, as ensuring a fair and compliant environment is one of the department’s major functions. Again, thank you for your feedback as this continues to help us align our company culture and ensure we are keeping true to our mission and vision.

Explore other reviews about Orange Legal

5.0
10 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work for. Family atmosphere and lots of room to grow as long as you work hard.

Cons

High turnover. Many people who are hired have experience unrelated to our industry and therefore only see their position as a "job" and not a "career." Causes some instability in the departments.

3
5.0
7 Nov 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In the two years I worked at Orange I learned a tremendous amount about the legal industry, business and customer relations. Even though I moved on to a position with another company that was more taliored to my degree, I credit my time spent with Orange for preparing me more than college ever did. The fast pace made the weeks fly by, The personal touch and old-fashioned "customer's always right" mentality made even the most hectic weeks rewarding. Although I love my new job and company, I miss the great benefits package at Orange that not all companies can offer these days.

Cons

This was a fast-paced, growing company that often challenges staff to learn quick and be responsibile for their positions. Due to the importance of the work, there was a lot of accountablility placed on each team-mate for their work assignments. During the first 90 day probationary period they make you cross-train in all departments which is overwhelming due to the vast amounts of information. Management expected excellence of everyone along with a smile in their voice. The close working quarters could sometimes get annoying, but I ended up making great friends at Orange that I still see socially.

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