Pros
This review is specific to the St. Louis location. Great for beginners. It is clean, safe, and they use good products. It is a learning environment (the two days of training they give). There is a lot of talent and good personality to work with. It's well-located. Parking was easy when I worked there but apparently, some new businesses opened since I was last there, so it may be more difficult.
Cons
They think they treat their employees perfectly. "You get hourly and commission! And tip!" It's your fault if you don't get a great tip nor are you trained on services that bring in bigger tips. The people who train are fully booked and only sit with you for an hour. Here's two days of training and a client who is 20 minutes late. Most, if not all, start around 11 an hour with no opportunity to get a raise (one girl told me 50 cents). Barely any commission (like $2 a service I think, and you don't get a pay stub so I had to sift through my schedule and calculate myself). Don't believe their Glassdoor ad. Only work here if you are just starting out. If you already have regular clients, you are losing money. The owner will do anything to squeeze in an appointment to maximize profit (even if it's a short service). The front desk runs around like chickens with their heads cut off since there was only one person when I worked there. Even slowly getting busier while I was there, that was still too much for one person. I always felt bad for them. There is a very high turnover rate (I wasn't there long) then they will admit. It's just like any other place where the techs make next to nothing and their own pockets it all.