PDI Software Reviews

3.4

62% would recommend to a friend

(253 total reviews)

Jimmy Frangis

71% approve of CEO

57% positive business outlook

PDI Software has an employee rating of 3.4 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PDI Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

253 reviews
1.0
17 Apr 2024

Below average

Recommend
CEO approval
Business outlook

Pros

N o n e .

Cons

Small company trying to pretend big. It comes with a lot of corporate BS and not many people to do the actual work.

1.0
21 July 2021

Toxic IT Mill

Recommend
CEO approval
Business outlook

Pros

PTO that you cannot take.

Cons

TLDR: Hours. You will work 100 plus hours over time per month at times without extra pay. Pay No training Management is way behind Not employee friendly Very toxic overall environment They made me work against my known disability and told me to quit when I brought it up. The management will use confidential survey results against the employee. My survey answers were even displayed during a company meeting so that the management could chastise my responses. I have NEVER seen a company do that, crazy! I was hired to work day shift and then was moved nights. I have epilepsy and started having issues and I was told to deal with it or quit, what?! The turnover is really high, the company only has a couple knowledge staff in each department but they are so overworked and miserable that you cannot even call them with questions. PDI acquires other companies and applications on a monthly basis. They fire all the people from the acquisition then will dump the new program and all of its support on its currently over worked employees. The company is split up into different departments and their is almost zero positive working relationship between departments. Other departments feel like rivals and you will get manic emails on a weekly basis from staffers of other departments over things out of your control. PDI started outsourcing a lot of the IT work to low wage earners with limited skills. You might be asked to train people in other countries during your off time. You will also have to teach the individual how to write email, communicate verbally etc. PDI is definitely making a push to outsource all the skilled IT and support positions, keep that in mind when applying. This organization uses employees and spits them out unlike any company I have, including the US Army.

5.0
20 Jan 2019

Saddled with mistakes from the past

Recommend
CEO approval
Business outlook

Pros

The company culture is generally pretty great, if you are in one of the main offices specifically Temple, TX where the main original campus is or Alpharetta, GA headquarters where the c-suite is located. Engagement with employees was decent, and the company is growing rapidly. The legacy of PDI is one with great tradition and a tight knit "family" attitude.

Cons

PDI was bought out by private equity within the last two years or so and since then has been actively acquiring similar tech firms in the downstream petro space. So much so that the DOJ had to make sure everything was above board. That is all well and good, but the number of software offerings is bloated, and the company culture has soured over the last year. Engagement with employees seems to be lacking in the last 6 months and legacy engagements are not being given the appropriate attention and are under some serious risk. There was some turn over and most of that was voluntary, but one un-publicized layoff occurred. I personally think they expanded quicker than realistically they should have and am concerned about the culture and general financial stability of the company. Additionally if you are currently on one of the software platforms that is not the "Go forward" software in that area, you sort of feel stuck there. The room to branch out into other areas feels stymied.

avatar
PDI Software Response
7y
We're sorry you feel your experience at PDI has shifted over the past few years. Our commitment to both employees and customers remains our focus in everything we do. We highly value employee engagement and work hard to provide an inclusive and inviting culture and we consider our customers' needs with all of our solution offerings. Your honesty and transparency are incredibly important to us and will help PDI continue working to provide a best-in-class employee and customer experience. If you are interested in growth within PDI, please reach out to the HR team to discuss available positions and opportunities within our business. We highly value our employees and look forward to helping you succeed in your professional career.
Viewing 1 - 3 of 253 Reviews

Glassdoor has 268 PDI Software reviews submitted anonymously by PDI Software employees. Read employee reviews and ratings on Glassdoor to decide if PDI Software is right for you.