Pros
Friendly people with a ready-to-help attitude, dynamic markets, important growth, no traffic/parking issue, access to free products, couple of staff events, fitness room
Cons
Bad working process issued by people ignorant of modern management best practices (in matter of communication, transparency or accountability), creating a toxic environment and demotivating staff in their efforts to deliver their best work. There is no people management, barely contract management. There is no HR skills in-house, it is supervised by Legal. There is no good internal communication other than couples of emails and rumors. In 2020, we could do better. Very vertical and rigid hierarchy. It is a family owned business and that excuse is often used to explain the process troubles but there is still a big management issue. Top managers do micromanagement and do not truly empower their employees, giving the feeling they have no trust for anyone. Decisions are erratic, can literally changed from one day to another. Middle management is in general not supporting employees and stay silent when finger-pointing is done. Some are only focused to please the CEO, say what he wants to hear while others gave up to share their feedbacks and now waste their talent and jeopardize the long-term future of the company. Ultimately the people sticking around don't take anymore risks to improve things and the company get stuck with old methods. Beyond the dressing code, the strict working times, the non-competitive salaries for a Luxembourg based company, the no-coffee/no home-office policy, the 1-day vacation reward for not being sick (and blaming indirectly the ones who were), you have the feeling to be treated as a kid and not as someone able to deliver his work the way he considers the best. From there, you can understand that the complete corporate culture has failed. The result? People turnover is high: in the last year, around 15 people left on a total of 75, most of them without notice. No communication is done about this aspect, demonstrating the inability to face the real problems. That turnover should set off some alarm but still nothing happens. I really wonder if Management is blind or really believe employees are satisfied. Some will say we are ungrateful because we can enjoy a couple of staff events and get some free products but that’s a joke. It’s not about gifts, it’s about manners and trust. Exemplary behavior should come from the top. And currently, nothing is done or showed to improve that culture. If you still consider to apply, prepare at least your questions and challenge your interviewer with flexibility aspect, process, people turnover, degree of independence, etc. There is a big challenge to join this company that comes along with a lot of frustration if you are ambitious for your career. And again, we talk about employee career, not being distributor! The positive reviews are very suspicious when not made by independent distributors who are not working as full-time employees in the premises and don’t know the work conditions in the HQ.