PNM Resources Reviews

3.2

47% would recommend to a friend

(53 total reviews)
avatar

Patricia K. (Pat) Vincent-Collawn

47% approve of CEO

48% positive business outlook

PNM Resources has an employee rating of 3.2 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNM Resources employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

53 reviews
2.0
27 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Good balance of life and work and is flexible

Cons

-The CEO makes people pay for parking downtown when pnm owns the parking garage (you would think this should be free or the ceo could pay for the employees parking with her millions in bonuses) -The company rewards bad people and brings down good people -The CEO gives her self and her friends millions of dollars in bonuses but holds back on paying the companies employees competitive wages -There is a lot of corruption from the top of the company where they hire contractors to do all the work (someone is getting their pockets filled) instead of using their own people to do the work.

2.0
16 Mar 2012

Senior Management is a problem

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees at Director Level and below worked hard and worked together to make the company a great place to work. Environment was team oriented with celebrated success across the company and there used to be company organized events with the focus on helping the community.

Cons

Senior Management failed to move the company into a profitable direction and started hacking up the company to make the books look good. Instead of building up, it became years of tear-down and layoffs in a very poor economy. People who should have been let go due to lack of performance were kept and good people and knowledge walked to the door. IT was outsourced to India and the place is falling apart. Management gets a huge bonus but the employees and customers pay the price. Its really unfortunate. Change Senior Management now before there isn't anything left.

2.0
27 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Health Insurance is good or above average, and you can accrue a nice PTO bucket if you can manage to stay there long enough.

Cons

The CEO, aka the highest paid executive in New Mexico (who lives in Colorado), needs to go. Leadership starts at the top and Pat Vincent-Collawn is absent from PNM and interested in one thing: selling the company to an out of state utility conglomerate, in exchange for a massive retirement payout of $10,000,000+. In 2023, Ms. Collawn earned almost $7.7 million in total compensation, up from $6.6 million in 2022. That's right, you could hire almost 70 full time employees, who earn an average of $112,000 per year at PNM, in place of her massive compensation last year alone. And, it's not just Ms Collawn that receives a 7 figure compensation each year. So do other top level execs at PNM, and sadly they are all part of a tired, worn out, out of touch group of 60+ year old individuals who couldn't care less about their customers, let alone their employees. The employee morale is so low and toxic around the place, and the only thing the top floor cares about is improving their stock prices or earnings for their next investor call so that Pat Vincent-Collawn doesn't have to tell them the same lies she always does about why the company isn't performing. Good leaders negotiate with dollars, not people, but Collawn has mastered the old trick of threatening hiring freezes and layoffs if her rate hike cases don't get approved. Want proof? Just read the articles or watch the news coverage anytime rates or mergers at PNM make their way into the news. Bottom line is that Ms. Collawn needs to go and needs to be replaced by someone with both talent and people skills, both characterstics that seem to be lacking on the top floor. Don Tarry, thought to be PVC's replacement, earned $2.3 million in 2023. Patrick Apodaca earned $1.7 million. Lisa Eden earned $1.2 million. Another $2 million is spent to pay each of their 8 board members about $240,000 per year. This is New Mexico and no other organization compensates this many people that much money. So, you'd think the leaders of PNM would be the best of the best. You would expect that they'd be able to be effective at managing a tight ship, but one that their employees were proud of and happy to show up to. You'd expect their customers to be satisfied with their services and perceive there to be value in the service they receive for the price that they pay. But no, it's anything but that. In recent years the company has lost a massive number of long-time fixtures in the company, including department managers, VPs, supervisors, regulatory specialists, development managers, customer service pros, admin support, HR, and the list goes on and on and on. Ask anyone privately and they'll tell you how bad the leadership is, how bad their hiring/firing/promoting practices are, how unappreciated they really feel, and many are actively seeking new jobs elsewhere. It's a tough industry and only made tougher when the ship is being guided by a bunch of over the hill people with blinders on, and that haven't dipped so much as their toe in the water since the early or mid 2000s.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 56 PNM Resources reviews submitted anonymously by PNM Resources employees. Read employee reviews and ratings on Glassdoor to decide if PNM Resources is right for you.