POOLCORP Reviews

3.8

65% would recommend to a friend

(448 total reviews)

John Watwood

100% approve of CEO

54% positive business outlook

POOLCORP has an employee rating of 3.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The POOLCORP employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

448 reviews
5.0
20 Nov 2025

Review Headline

Recommend
CEO approval
Business outlook

Pros

quite good but not that good

Cons

medium levels of goodness experienced

avatar
POOLCORP Response
6mo
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We always look for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547
3.0
29 May 2024

Underfunded

Recommend
CEO approval
Business outlook

Pros

Some of the people are great

Cons

Management clueless Saturated product market

avatar
POOLCORP Response
2y
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We always look for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
1.0
26 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Former MIT, current Ops Manager. I should start off with saying I was at the top of my training class and my numbers are good. So this is not a review of some weak employee, simply an outlook of what I see. This company looks good on paper and is a stepping stone if you don't have many options, or if you want a couple years of outside sales to add to your resume before you move on. Then this could work for you. I would not recommend this program / organization for anyone interested in operations. Training staff was great and enjoyed my time spent in Plano, too bad little of it translates to the field.

Cons

HR does a great job of selling the company, I.E. Lots of intentionally misleading candidates during the recruiting process. They also do a good job of artificially inflating their rating on here.. This company is a complete mess internally. Tons of infighting, very low or no annual raises (you will be told otherwise) even with sales revenue continually growing, a bonus structure that is intentionally designed to not be obtainable in many locations, low base pay, and a good old boy network of people that should have been fired years ago. Every single employee I interact with is disgruntled. Most employees are very unhappy, but a lot of them are stuck for one reason or another. MIT retention rate is somewhere below 25% after a few years. The ERP system is a dinosaur. It's a flat system that constantly has issues with bugs. You will waste a lot of your time trying to deal with and correcting these issues. Operationally it's a reoccurring nightmare. Executive management has an 80s sales mentality. They refuse to invest in the company because they are afraid any money spent on improving the company will hurt EPS. Which they will wave in front of you like it's the only metric that matters. Lots of lip service about how much they value their employees. They are completely disconnected from the field and day to day operations. Lots of unethical activity and had a run in with the SEC in the not so distant past... Join at your own risk and at the very least hopefully this gets you to think twice about it.

Viewing 1 - 3 of 448 Reviews

Glassdoor has 523 POOLCORP reviews submitted anonymously by POOLCORP employees. Read employee reviews and ratings on Glassdoor to decide if POOLCORP is right for you.