Does Pacific Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Pacific Coffee employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Pacific Coffee. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pacific Coffee?

13% of Pacific Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pacific Coffee 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pacific Coffee?

Barista (21) , Part Time Barista (5) , Cashier/Barista (4) , Officer (3) , Junior Barista (2) , Manager (2) , Part-time Barista (2) , Project Designer (2)

What are the pros of working at Pacific Coffee according to real employee reviews?

"the colleagues are friendly and helpful" ((in 8 reviews))

What are the cons of working at Pacific Coffee according to real employee reviews?

"Low salary especially for part timers" ((in 11 reviews)); "Low pay and not exciting" ((in 9 reviews))

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Pacific Coffee

Pacific Coffee Reviews

2.5

13% would recommend to a friend

(70 total reviews)

17% positive business outlook

Ratings by category

2.4

Diversity and inclusion

2.2

Work/Life balance

2.2

Senior management

2.2

Career opportunities

2.1

Culture and values

2.1

Compensation and benefits

Pacific Coffee has an employee rating of 2.5 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

70 reviews

2.0

1 May 2026

Pacific coffee

Part time barista

Recommend

CEO approval

Business outlook

Pros

Make coffee fun but low pay

Cons

Low pay, quite busy yeah

1.0

26 Feb 2026

Poor working environment

Operations

Recommend

CEO approval

Business outlook

Pros

It is one of the large chain store company in Hong Kong.

Cons

There is no work life balance , overtime and meeting time are very as hoc and behind schedule. Only 6 days paid sick leave per year .HR will issue memo to whole company for those staff late to work and bad performance which lead to poor working atmosphere and under pressure .

2.0

22 Jan 2026

Bad experience

Part time barista

Recommend

CEO approval

Business outlook

Pros

Staff food discount Learnt many skills and knowledge regarding coffee-making

Cons

Horrible colleague(s) Bad working environment Long working hours with low pay

Viewing 1 - 3 of 70 Reviews

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