Parts Unknown Reviews

3.0

53% would recommend to a friend

(7 total reviews)

62% positive business outlook

Reviews by job title

7 reviews
1.0
1 Jan 2025

Nightmare Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The stores are in pretty locations.

Cons

This company is family-owned and operated, with outdated management practices that resist change. Employees are overworked and underpaid, with favoritism heavily influencing compensation and treatment. The pay structures are confusing and lack transparency, with employees in the same location often working under vastly different terms. Commission is only paid if it exceeds a guaranteed minimum hourly amount set at the time of hire—an amount that varies for each individual in the store. Decision-making is entirely controlled by a select group referred to as “the boys,” fostering a dismissive and patriarchal culture. Career growth is virtually nonexistent beyond the store manager level, as higher positions are reserved for family members and personal favorites. This centralized authority leads to inefficiencies, long delays, and a lack of accountability. Overall, a disorganized and inequitable workplace.

1.0
26 July 2024
Recommend
CEO approval
Business outlook

Pros

Meeting the customers is the best part

Cons

Bad management, aggressive sales environment, did not care about employees, and they changed how the commission works so you make so much less than you would have before

Viewing 1 - 3 of 7 Reviews

Glassdoor has 7 Parts Unknown reviews submitted anonymously by Parts Unknown employees. Read employee reviews and ratings on Glassdoor to decide if Parts Unknown is right for you.