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Pastdue Credit Solutions

Engaged employer

Pastdue Credit Solutions Reviews

2.5

26% would recommend to a friend

(43 total reviews)

James Seroka

35% approve of CEO

20% positive business outlook

Pastdue Credit Solutions has an employee rating of 2.5 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pastdue Credit Solutions employee rating is 33% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

43 reviews
1.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Full Time contract Meets NMW, 2 full weeks of training

Cons

Constant abuse from customers No support from managers you are told that you can make bonus of up to £1,000 a months and your shown how many people make this based on there collections (what they don't show you is that less than 15% of staff actually end up with that bonus in there bank account as they will pull every trick in the book to make your you don't get it) if you work over your 42.5 hour contract you don't get that time back but if you go even a second over your lunch break you have to make that time back that same day even if you have already worked an extra 5 hours that month or you lose any bonus you might have made(this is just one of the tactics that they use) the headsets they give you are all second hand and completely useless customers can't hear you over the background noise because there is no noise cancelling so you have to repeat your self and shout on the phone. managers will shout at you in front of the whole office for being seconds back from your break you are told that you have a choose of shift pattern and then weeks after handing your choice in you get told 3 days before the shift pattern is supposed to start you get told you can't do that pick something else right this second. I was trained on the wrong campaign and then got thrown into another with no extra training and this is not a one off case as this was the case for a number of us in the same boat. I hope I can find any other job soon or I think I will end up drinking a bottle of pills avoid this place like the fricking plague, the highest level of managers are unfeeling lizard people and the other managers are just neds who don't care about people

1.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

No pros at all for this company

Cons

A lot!! They hire you even when they know the campaigns are downsizing and then give you one week notice and just take you off. They give bs reasons saying your performance wasn't good and all that. They only want you to collect cash. They are money greedy people. PLEASE DO NOT JOIN THIS COMPANY!!

2.0
25 Apr 2024
Recommend
CEO approval
Business outlook

Pros

There is 2 office dogs who are lovely but shy . Small amount of the staff are semi helpful

Cons

You will be dropped into a finance recovery role and expected to work a complicated c4c system with no proper training . The training you will receive will be via a headset on a laptop for 3 weeks where you learn none of the practical skills you need . The bosses are rude and so used to the turnover in staff that they pay no attention to employees . The role in itself is to harass people to pay their date while being watched / micro managed every minute of the day Lunch and breaks are unpaid ! You’ll be there for 9 hour shifts with 2 fifteen minute breaks and half an hour for lunch . They also schedule your lunch and breaks for you .

Viewing 1 - 3 of 43 Reviews

Glassdoor has 43 Pastdue Credit Solutions reviews submitted anonymously by Pastdue Credit Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Pastdue Credit Solutions is right for you.