PayPal Reviews

Updated 9 Aug 2020

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3.9
74%
Recommend to a Friend
90%
Approve of CEO
PayPal President and CEO  Dan Schulman
Dan Schulman
1,459 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work"

    4.0
    Former Employee - Marketing 

    I worked at PayPal full-time

    Pros

    Culture, Vision, Benefits are all Strong

    Cons

    Slow to Innovate at times, US focused

  2. "Good perks but demanding management/KPIs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at PayPal full-time for more than a year

    Pros

    Relatively good work culture and latitude to work independently and not be micromanaged. Health insurance subisidised and free lunches once a week Freedom to split up workflow/day however you please

    Cons

    KPI's sometimes unrealistically high and unhealthy focus on revenue as opposed to helping all business clients equally Insufficient tangible assistance from management or senior members if there are questions or you want to ascertain the correct direction with something Sometimes can become overly competitive Lack of structure in work processes


  3. "From bad to worst"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PayPal full-time for more than 5 years

    Pros

    Globally recognised company, good company values and strong value prop in market, the company holds fun social events from time to time. Great sabbatical program to loyal employees who can stick around for 5 years. Discounted gym membership and great health cover with on site massage available, flexible working conditions (but this can be very dependent on your direct manager and which team you are in.)

    Cons

    Free Wednesday lunch is no more, broken processes with no clear guidance for employees to follow, moving towards more of a corporate banking culture with above average incentive program. (Could do with a revamp) Lack of support and training has lead to employee turnover and team mates feeling overstretched mentally due to a lot of changes recently.

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  4. "Cultural Disaster"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Success Manager in Sydney
    Negative Outlook

    I have been working at PayPal

    Pros

    Fair Money, attractive share options

    Cons

    Blame Culture Poor Leadership Boys Club Worse parts of a FSP and Tech startup makes this place a disaster

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  5. "Great team and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time

    Pros

    Strong team interesting work

    Cons

    US head office can be political

  6. "Great company and culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time for more than 5 years

    Pros

    Great mission and values, flexibile working environment, great employee benefits and well paid

    Cons

    Very US centric and difficult to work effectively in a product role outside of the US

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  7. "Great benefits and product"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PayPal full-time for more than 3 years

    Pros

    Amazing product Great benefits Most of the time customers love it You’ll meet some great people

    Cons

    Politics Difficult as Australia is a small office and has less resources A lot of broken processes and very slow

  8. "Director"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at PayPal full-time for more than 5 years

    Pros

    pays well, career opportunities particularly in the US

    Cons

    lots of politics. Many people with agendas, cliques

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  9. Helpful (2)

    "Great place to work if you can ignore the politics"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Free wednesday lunch, Good social culture, a "work-from-home" culture depending on the manager, good "work-life" balance if you choose

    Cons

    heavily political environment, it's all "who you know.. not, what you know" and how loud can you shout about your wins (even if they're not wins at all)

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  10. "It died when Braintree took over"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at PayPal full-time for more than a year

    Pros

    Massive love for the brand and what they represent still, love it or hate it its still one of the few global wallet

    Cons

    Braintree runs the show and unless its a program that supports or adds value to the Braintree machine then its not going to happen.

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