employer cover photo
employer logo

Peakon Reviews

4.0

75% would recommend to a friend

(184 total reviews)

Phillip Chambers

74% approve of CEO

75% positive business outlook

Peakon has an employee rating of 4.0 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peakon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
5.0
5 Oct 2022

N/A

Recommend
CEO approval
Business outlook

Pros

Fun culture, good leaders and good salary

Cons

Busy periods were very busy

1.0
1 Sept 2017

Growing too fast

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing vision, the best product team I've ever worked with and there's a lot of passion that comes from most departments. The most part of the company really focuses on making the working environment a great place to be.

Cons

Growing extremely quickly and poorly managing the growth in the sales department. People who pick up the pieces and help train all of the new staff get penalised. The sales team is held to very different standards as the rest of the company and do not practice what they preach, with a very ambiguous work from home policy and most sales members feeling like they need to arrive an hour early for work it's quite a shame that an engagement company fails to use their own product effectively.

avatar
Peakon Response
8y
Really sorry to hear that you feel this way. We're always doing our best to make sure the culture (and values) are retained in every office, and across every function. We'll take a look to see if there's anything more we can be doing on our side to make sure everyone has the same fantastic employee experience. Thank you for passing on your feedback!
1.0
6 July 2019
Recommend
CEO approval
Business outlook

Pros

It’s easy to make friends here.

Cons

The COO is a serial liar who has lost the respect of most employees. He can’t scale a team and just sacks people pretty regularly showing he has no idea to hire in the first place!! At face value he is all smiles but has an extremely dark and callous side to him - I would watch out if interviewing for HR or Ops or CS position. The CRO is equally useless - the introduction of WIT as a value has divided everyone in the company and for a progressive by thought business having a 90s slogan seems bizarre at best. The company has failed to build good career opportunities. I have witnessed bullying from CRO to employee in front of other staff members (that person then left the business). The salaries here are not on benchmark you could get much more elsewhere and thankfully I will soon :) HR is unbelievably boring as a space to operate in. You don’t feel valued and you are scared in to putting good company ratings as you question your own anonymity on internal surveys.

avatar
Peakon Response
6y
Hi, it’s regrettable to read such personal feedback about two members of our team. I should state that I disagree entirely with your summary here, however, what is most upsetting is that you have not chosen to raise these views with me or other members of the organisation. Many members of our team, from all across the business, have come to me to discuss other leaders and I often take direct action as a result. Even when I don’t agree with their views I always applaud them for doing so. To address some of your points. Our COO has built a customer success team from scratch that delivers an incredible service to our clients, and has genuinely world-class NPS and renewal rates as a result. He deserves massive credit for this, and his team, who I speak with regularly, absolutely echo this. Equally, I have the utmost confidence in our CRO, and the way he leads his team. Of all the leaders that I’ve worked with in my career, has an outstanding level of professionalism, dedication to quality, and willingness to embrace others opinions. Of course, we don’t get everything right, but the way we succeed is supporting each other and having frank discussions – which we’re always willing to do. Making personal slights and insults towards members of our team, is the absolute opposite of the behaviour that we tolerate at Peakon, and I’m disappointed that anyone in the company would act in this way. Phil
Viewing 1 - 3 of 184 Reviews

Glassdoor has 191 Peakon reviews submitted anonymously by Peakon employees. Read employee reviews and ratings on Glassdoor to decide if Peakon is right for you.