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Pearson Reviews

Updated 17 January 2018
2,632 reviews

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2.9
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Pearson CEO John Fallon
John Fallon
932 Ratings

2,632 Employee Reviews

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Pros
Cons
  • Difficult to maintain work life balance (in 52 reviews)

  • where 80% of the employees are women but upper management is 90% men (in 110 reviews)

More Pros and Cons

  1. "nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Melbourne
    Current Employee - Web Developer in Melbourne

    I have been working at Pearson full-time (More than 5 years)

    Pros

    friendly people, convenient location, very helpful HR, good reputation in the learning industry

    Cons

    I would say no Cons Other than salary


  2. "It's not all bad..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson full-time

    Pros

    Some very smart and idealistic people who genuinely care about education.

    Cons

    Poor systems, turbulent time in company's lifecycle, so more work / pressure and less people around. Some people have remained because they've become institutionalised.

    Advice to Management

    Your internal communication has improved but your current strategy of stripping out all the admin support is putting undue strain on your managers. Also, you seriously need to improve your talent acquisition strategy, as well as find a way to recognise and reward talented people, otherwise they will continue to look elsewhere.


  3. Helpful (3)

    "This ship has sailed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 5 years)

    Pros

    - People can be friendly, but also to invasive at times.
    - Flexible work-life balance
    - Employee development

    Cons

    - Pay is terrible
    - Restructuring every year
    - Less employees to cover more work
    - Employee morale is extremely low
    - Too big for it's own good, the processes that are put in place tend to get in the way of any progress happening.

    Advice to Management

    Another swing and a miss. Management continue to try to understand, but are too caught up with their own concerns to actually make and positive change. There is a massive disconnect between senior management and their employees and no matter how many surveys or town hall meetings they run, they just never seem to get the key points. Hope where are enough life boats for with this ship finally sinks.

    The senior management speak highly of the company values, but rarely do they demonstrate them.


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  5. Helpful (3)

    "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Melbourne
    Former Employee - Anonymous Employee in East Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than a year)

    Pros

    Good people with pretty flexible work hours

    Cons

    You get pigeon-holed and it is really hard to make any real change or progress your career.
    The company is very unstable with almost annual 'restructuring which is terrible for morale and a sense of security.

    Advice to Management

    Your team is of people, not resources.


  6. "Great culture, needs innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Pearson full-time

    Pros

    Great people and culture at Pearson Australia. Flexible working arrangements was a great perk and suited my lifestyle. Overall, really enjoyed working at Pearson.

    Cons

    Needs to innovate and change quickly to respond to the market - struggling to do so fast enough. A lot is controlled by the US which makes feedback a bit redundant to go anywhere. Also lack of career opportunities in Australia.

    Advice to Management

    Look at new ways to grow and innovate "outside the box' and be open to new ideas.


  7. Helpful (1)

    "Pleasant but sluggish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    It was a nice place to work, generally. Most people were good to work with. Good benefits e.g pension, holidays etc. Its lofty principles pertaining to education, are worthy.

    Cons

    As with many largish organisations, there is waste. miscommunication and empire building. Good ideas were often ignored. Values, principles and goals often ended up seeming like empty platitudes. The company took a long time to respond to change and some would argue that it still hasn't done so, with any great success. I left and went somewhere where I felt that people wanted to listen to what I had to say. The pay was not great, either.

    Advice to Management

    I'm pretty sure that Pearson has mainly missed the boat but if it wants to catch up, it needs to really get on board with change and innovation and not be paralysed by fear of cannibalising its "core business". Others are doing this already, anyway.


  8. Helpful (7)

    "Some nice people, management has lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staff working in project management, content and tech support are friendly and a pleasure to work with.

    Cons

    Sinking ship feeling. Company is contracting, selling off profitable businesses to help improve the balance sheet and narrowing its focus instead of diversifying to grow revenue. Staff expertise under-utilised. Senior management treat full-time employees like freelancers. High expectations and mediocre pay. There is no salary transparency and I suspect there is a gender pay gap. Toxic interdepartmental relationship between sales and most other departments, and most in senior management seem unaware of this. The things I heard from some sales people were unbelievably unprofessional, yet they seem to be the only staff with job security.


  9. Helpful (16)

    "Lost their way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson (More than 10 years)

    Pros

    Good company with strong vision and purposeful goals for its customers/end-users. Some of the best qualified, smart and dedicated people I've had the pleasure of working with locally and globally; there was no one NO ONE, I worked with within the core functions of producing, marketing and selling content that wasn't committed to doing the best they could do and help others do the best they could do.
    First class product either in traditional formats, digital formats or service delivery.

    Cons

    Very 'closed-shop' attitude by upper and senior management 'C-suite' to listening to what the customer truely wanted. Upper and senior management were more interested in 'managing up' and managing their own careers within the 'inner circle' than paying much attention to the feedback given by staff, industry leaders and the paying customer.
    Many opportunities were missed completely as this attitude of telling the customer what they are getting bore fruit.
    For the level of commitment, experience required and accountability to increasingly unrealistic goals, the pay was very average and the 'bonus' unobtainable.

    Advice to Management

    You're weren't listening...and you're still not listening...!
    Every single year I worked that the company "climate survey's" were used, the same results came back year after year with the consistent poor indicators, of pay, disempowerment over individual roles and senior staff not listening to customers or staff better positioned to inform local decision making, came back again and again.
    You can't treat dedicated people like that and hope to remain the content publisher/service provider of choice.


  10. Helpful (1)

    "Flexible and Focussed on making a difference in Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Melbourne
    Current Employee - Anonymous in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work space and facilities. Lots of different ways to participate and have a say in how to make it better. Good workplace wellbeing and engagement activities along with interesting and varied projects. Really trying to make a difference in the outcomes and focussed on how education improves lives.

    Cons

    Some challenges in the industry and market.

    Advice to Management

    Keep going and keep changing to respond to the market and important areas in how we can make a difference in education outcomes.


  11. "More innovative than most people realize"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time

    Pros

    Employees who are passionate about improving the lives of learners
    Employees who are driving innovation in the education sector
    Very impressive work-space and culture
    Collaborative, respectful and supportive Management

    Cons

    Pearson is responding to major shifts in market conditions - must be adaptable to change

    Advice to Management

    Keep moving forward and keep supporting initiatives that improve people's lives through better education services around the world
    Continue to be open about new ways of working


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