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Pearson Reviews

Updated 20 July 2017
2,433 reviews

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2.9
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Pearson CEO John Fallon
John Fallon
825 Ratings

2,433 Employee Reviews

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Pros
Cons
  • Difficult to maintain work life balance (in 47 reviews)

  • During the last 4 years upper management changes too many times (in 104 reviews)

More Pros and Cons

  1. Helpful (16)

    "Lost their way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson (More than 10 years)

    Pros

    Good company with strong vision and purposeful goals for its customers/end-users. Some of the best qualified, smart and dedicated people I've had the pleasure of working with locally and globally; there was no one NO ONE, I worked with within the core functions of producing, marketing and selling content that wasn't committed to doing the best they could do and help others do the best they could do.
    First class product either in traditional formats, digital formats or service delivery.

    Cons

    Very 'closed-shop' attitude by upper and senior management 'C-suite' to listening to what the customer truely wanted. Upper and senior management were more interested in 'managing up' and managing their own careers within the 'inner circle' than paying much attention to the feedback given by staff, industry leaders and the paying customer.
    Many opportunities were missed completely as this attitude of telling the customer what they are getting bore fruit.
    For the level of commitment, experience required and accountability to increasingly unrealistic goals, the pay was very average and the 'bonus' unobtainable.

    Advice to Management

    You're weren't listening...and you're still not listening...!
    Every single year I worked that the company "climate survey's" were used, the same results came back year after year with the consistent poor indicators, of pay, disempowerment over individual roles and senior staff not listening to customers or staff better positioned to inform local decision making, came back again and again.
    You can't treat dedicated people like that and hope to remain the content publisher/service provider of choice.


  2. Helpful (2)

    "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Melbourne
    Former Employee - Anonymous Employee in East Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than a year)

    Pros

    Good people with pretty flexible work hours

    Cons

    You get pigeon-holed and it is really hard to make any real change or progress your career.
    The company is very unstable with almost annual 'restructuring which is terrible for morale and a sense of security.

    Advice to Management

    Your team is of people, not resources.


  3. Helpful (6)

    "Some nice people, management has lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staff working in project management, content and tech support are friendly and a pleasure to work with.

    Cons

    Sinking ship feeling. Company is contracting, selling off profitable businesses to help improve the balance sheet and narrowing its focus instead of diversifying to grow revenue. Staff expertise under-utilised. Senior management treat full-time employees like freelancers. High expectations and mediocre pay. There is no salary transparency and I suspect there is a gender pay gap. Toxic interdepartmental relationship between sales and most other departments, and most in senior management seem unaware of this. The things I heard from some sales people were unbelievably unprofessional, yet they seem to be the only staff with job security.


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  5. Helpful (1)

    "Flexible and Focussed on making a difference in Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Melbourne
    Current Employee - Anonymous in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work space and facilities. Lots of different ways to participate and have a say in how to make it better. Good workplace wellbeing and engagement activities along with interesting and varied projects. Really trying to make a difference in the outcomes and focussed on how education improves lives.

    Cons

    Some challenges in the industry and market.

    Advice to Management

    Keep going and keep changing to respond to the market and important areas in how we can make a difference in education outcomes.


  6. "More innovative than most people realize"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time

    Pros

    Employees who are passionate about improving the lives of learners
    Employees who are driving innovation in the education sector
    Very impressive work-space and culture
    Collaborative, respectful and supportive Management

    Cons

    Pearson is responding to major shifts in market conditions - must be adaptable to change

    Advice to Management

    Keep moving forward and keep supporting initiatives that improve people's lives through better education services around the world
    Continue to be open about new ways of working


  7. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in Docklands
    Current Employee - Digital Marketing Manager in Docklands
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pearson full-time (More than a year)

    Pros

    Exceptional work life balance, approachable Managing Director, family type culture. Fantastic location and facilities. International reach that open career opportunities.

    Cons

    Products losing market share rapidly, still stuck in the traditional publishing business. A lot of talk about digital transformation in education but not products to back it up.


  8. "It suits me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook

    Pros

    Nice people
    Smart people
    Meaningful work
    Flexible work arrangements in terms of hours and working from home

    Cons

    Pay could be better
    I can't think of anything else


  9. Helpful (5)

    "Cons starting to outweigh the pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great colleagues, and most people want to work cooperatively towards the common goal of creating the best products they can.
    The Melbourne office is now in a great location, and a nice building.
    There are a few good non-salary benefits, and programs for advancement.
    There is flexibility around working hours and working from home.

    Cons

    Current management in Australia has made some very poor, shortsighted decisions, based on the directives to save money. Making a whole lot of staff redundant (in the process losing so much accumulated knowledge) only to bring in contractors because they don't have anyone to do the work is a case in point. Generally, since the departure of CEO Marjorie Scardino, there's been a decline in staff morale.
    The focus on hiring former teachers with no publishing knowledge, to the exclusion of experienced publishing professionals also means that there are a lot of staff who don't know how to do the job. There needs to be a balance.
    The senior management in Australia are all from a sales background and seem to be focussed on sales, including giving the biggest rewards, accolades and bonuses to sales. This is alienating and dispiriting to everyone else, especially those who work hard to create the products that are sold.
    Cost-cutting by outsourcing work to India means that there is a huge amount of back-and-forth when the work is not done properly. It ends up taking more time, because nothing is ever done right the first (or second) time. If there is no-one in-house to check this work properly, standards will drop massively.

    Advice to Management

    Think long-term, create succession and transition plans instead of making reactionary decisions. Moving to an education services business you still need the skills of traditional publishing roles. Work out how to use these people rather than focussing on only hiring teachers and outsourcing work to India.


  10. "Great company however quite old fashioned in a modern world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Consultant in Brisbane
    Current Employee - Education Consultant in Brisbane
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Pearson full-time (More than a year)

    Pros

    Lots of room for advancement, quite a good work culture.

    Cons

    If you don't fit in, you won't be kept around. I've never met a company so unwilling to go the extra mile to earn more money, very un-proactive attitude sometimes.

    Advice to Management

    Should be more willing to incentivise their staff throughout the year.


  11. "Great workmates and team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor in Melbourne
    Current Employee - Editor in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pearson full-time (Less than a year)

    Pros

    The people you work with are true team players and generally get along really well. You have to work with people from lots of different departments on projects and I feel like the good friendly working culture there enables the success of this.

    Cons

    The company should place a new focus on digital teams : software developers, app designers, and programmers - they may cost more to employ but the benefits would be far reaching with the future of publishing looking to go entirely digital!


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