Does Penn Station pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Station employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Penn Station. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Penn Station?

53% of Penn Station employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Station 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Penn Station?

Crew Member (47) , General Manager (32) , Manager (22) , Assistant Manager (19) , Shift Manager (18) , Shift Leader (13) , Line Cook (10) , Cashier (9) , Team Member (9) , Cook (5) , Crew Leader (5) , Associate (4) , Crew Member/Grill Cook (4) , Line Worker (4) , Shift Lead (4)

What are the pros of working at Penn Station according to real employee reviews?

"The people there are great" ((in 16 reviews)); "Flexible scheduling (for the most part)" ((in 12 reviews)); "Good work environment" ((in 11 reviews)); "Easy, good food, flexible schedule" ((in 11 reviews)); "Great manager, was very understand and did what she could for the team" ((in 9 reviews))

What are the cons of working at Penn Station according to real employee reviews?

"Low pay and worked hard." ((in 34 reviews)); "Terrible management and lots of drama it’s like a freaking high school." ((in 19 reviews)); "Little or no benefits" ((in 9 reviews)); "It was only like a 50 cent raise and you're having to open/close, handle the money, and manage a team of 5" ((in 5 reviews)); "It will affect your profit share bonus due to high labor costs if you take time off." ((in 4 reviews))

Penn Station Reviews

3.4

53% would recommend to a friend

(364 total reviews)

Jeff Osterfeld

56% approve of CEO

43% positive business outlook

Penn Station has an employee rating of 3.4 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Station employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

364 reviews

4.0

17 Aug 2017

Caring company but demanding.

General manager

Recommend

CEO approval

Business outlook

Pros

Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance. Benefits available. Flexible scheduling. Freedom within boundaries in regards to running/staffing your store. Owner cares about employees; tries to understand each person's situation is different.

Cons

Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.) Constant ability to communicate with store is necessary. You may need to go in at any point. Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week. Vacation can hurt profit sharing bonus due to higher labor costs. Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.

2.0

17 May 2022

Liked my store, hated corporate

Crew leader

Recommend

CEO approval

Business outlook

Pros

Honestly I loved my coworkers, boss, and even the owner. Food is legitimately good I like the toned down nature of the store. It wasn't about serving thousands of customers every day. Food was more expensive so you had a smaller staff and less customers making everything more personal.

Cons

Pay was less than most fast food places in my area. corporate heavily encouraged this. Corporate had very stringent standards that changed on a dime depending on what inspector you got. Followed the training videos? Sorry those were wrong, we'll have to mark you down for not doing it 'right'. Corporate would expect the world from franchise owners while doing absolutely nothing to support them. During covid every store got a news letter saying useless platitudes which amounted to 'work harder since you're shortstaffed and we don't plan on helping lol'. They expected each individual store to figure out how to protect their employee's from covid and certainly did not send out even the cheapest masks to their stores.

5.0

12 June 2019

great job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

great job great management all around

Cons

none there are no downfalls working here

Viewing 1 - 3 of 364 Reviews

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Caring company but demanding.

Liked my store, hated corporate

great job

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