Does PetDesk pay their employees well?

According to anonymously submitted Glassdoor reviews, PetDesk employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at PetDesk. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at PetDesk?

71% of PetDesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PetDesk 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at PetDesk?

Sales Development Representative (SDR) (10) , Customer Success Manager (8) , Account Executive (5) , Sales Development Representative (5) , Technology Consultant (4) , SDR (3) , Sales (3) , Implementation Manager (2) , Marketing (2) , Product Support Specialist (2) , SEO Specialist (2) , Web Designer (2)

What are the pros of working at PetDesk according to real employee reviews?

"Great people and mission." ((in 16 reviews)); "Coworkers are great" ((in 8 reviews)); "Management is always looking for ways to improve" ((in 7 reviews)); "Managers are extremely devoted to your professional and individual growth" ((in 4 reviews)); "friendly office (the eligibility criteria is super strict though)" ((in 4 reviews))

What are the cons of working at PetDesk according to real employee reviews?

"Pay is low and does not meet industry standard" ((in 8 reviews)); "aid policies that masked a lot of real issues that leadership was either blind to, or simply were not invested in solving." ((in 5 reviews)); "Could be better training for new people coming in." ((in 3 reviews)); "Also, compensation is good, but not the best in the area." ((in 3 reviews))

What are employees saying about PetDesk redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PetDesk redundancy and their outlook for job security at PetDesk in 2026.

PetDesk Reviews

3.9

71% would recommend to a friend

(103 total reviews)

Ben Davis

Not enough data to show CEO approval

68% positive business outlook

Ratings by category

4.1

Culture and values

4.1

Diversity and inclusion

4.1

Work/Life balance

3.9

Career opportunities

3.7

Senior management

3.6

Compensation and benefits

PetDesk has an employee rating of 3.9 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

103 reviews

5.0

23 June 2026

Supportive culture. Great coworkers. Opportunity to grow and improve.

Marketing

Recommend

CEO approval

Business outlook

Pros

- Honest, transparent, and friendly culture - Supporting a great customer base and mission - Real change can happen quickly and can come from anywhere in the organization: always open to new ideas - Supportive teams and willingness to collaborate to solve problems - The products solve real problems for vet clinics and pet parents

Cons

- Still digesting some of the previous acquisitions which can lead to some disjointed customer and internal process experiences - Competitive market and core audience is dealing with an environment of declining visits by pet owners

1.0

22 May 2026

Absolutely awful.

Implementation specialist

Recommend

CEO approval

Business outlook

Pros

Working with Veterinarian Clinics brings a great sense of fulfillment. Remote work.

Cons

Terrible communication between departments and teams. Poor leadership from the top down that seems to constantly be used to putting out fires but never building a solid plan to execute and scale properly going forward, Internal processes and products are so complicated and hard to use. One of the worst admin dashboards I’ve ever seen and the products sold to customers are subpar. Pay was too low and work load was too much. False promises with promotions or career paths. Definitely one of the worst companies I’ve ever worked for.

4.0

30 Apr 2026

Supportive colleagues but favoritism and heavy metrics

Account executive

Recommend

CEO approval

Business outlook

Pros

Great people to work with and you will get help whenever asked.

Cons

Metrics can get pretty heavy sometimes but if you can handle it then you’re good. Lots of favoritism from higher ups (make sure you’re liked by the people that matter - otherwise it’s a hard time for you)

Viewing 1 - 3 of 103 Reviews

Jobs at PetDesk

Customer Success Manager

Implementation Project Manager

Program Adoption Manager

Remote

·

USD 70K - USD 82K /yr

(Employer provided)

View job

Sr. Customer Success Manager

Remote

·

USD 68K - USD 80K /yr

USD 96K - USD 112K /yr

(Employer provided)

View job

PetDesk

PetDesk Reviews

Ratings by category

Reviews by job title

Supportive culture. Great coworkers. Opportunity to grow and improve.

Absolutely awful.

Supportive colleagues but favoritism and heavy metrics

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