Everything
Anything and everything about this company is terrible. One of the worst places I have ever worked at and we are letting them be in charge of pet products.
Higher up management is the biggest problem, particularly area manager/s.
They don’t care about you or their customers.
They sell products out of date. Yeah they might be marked down but when it’s 3-6 months past the “use by” date I wouldn’t be feeding it to my dog or cat or any animal. Not to mention the various items/objects and substances that have been found in their own brand ‘chompy’ treat bag and when brought up to management it was a simple “yeah that happens sometimes as we get them imported” but then also claim to be an Australian company?.
No warnings on their chompy brand bully sticks to say “must not be fed to cats” but when asked if their bully sticks were irradiated they couldn’t answer the question.
What I’ve mentioned is only a few things that happened regarding their products and the way they handled it. But just think, if they didn’t care that much about what they are selling and promoting, even their own brand, then they definitely don’t care about you as a person.
You are just a number to them and nothing more