Supportive colleagues but toxic management and poor training
Pros
Good work colleagues, opportunity to make friends
Cons
There is no proper training, you are expected to perform and make no mistakes without proper training. Not down to the grooming staff, as they are too busy to even train. Dogs are booked in too small of time frames, people are rushing to get their dog finished before the next one walks in the door. On the opposite end, dogs cancel and when all the cleaning is finished you are penalised for not being busy enough. Management does not help in situations where staff is being abused by customers and will stand by an watch while it happens. Dogs are not cared for properly, as staff are rushing for time and stressed trying to get Dogs done in time for the company and then are blamed for this. Standards may slip here and there during busy and packed days due to the stress of getting Dogs done in time, and then staff is blamed. No matter how many Dogs you do well, or how good you do it will not be good enough for this company. You will be let go for minor reason, don't be sick or have an injury as they will let you go especially when under probation. You as an employee do not matter to this company. They only care about money at the end of the day.
