Pierre Frey Reviews

3.2

54% would recommend to a friend

(15 total reviews)

45% positive business outlook

Pierre Frey has an employee rating of 3.2 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

15 reviews
1.0
22 July 2019

Awful People

Recommend
CEO approval
Business outlook

Pros

Hours. 9-5 M-F Good building, neighborhood and clients

Cons

Horrible management. President is a lawyer. Owners are Parisian bourgeoisie

1.0
24 Aug 2023

I would give PF zero stars if I could

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

most of the co-workers are wonderful.

Cons

worst manager I have ever worked for, horrible work life balance, does not pay a living wage for the area so you will not be able to afford basic life necessities, if you are capable you will be given more work without a pay increase. I would never let someone I cared about accept a job here.

avatar
Pierre Frey Response
2y
Dear Anonymous, We recently came across your review on Glassdoor and wanted to take a moment to address the concerns you've raised. One of our core values at Pierre Frey is communication, and as such we value all feedback as it helps us grow and improve, and we regret to hear that your experience with us fell short of expectations. I am glad you mentioned your co-workers. We are fortunate to have a wonderful team in Atlanta as well as in our other showrooms across the United States. As a family-owned company, we value and encourage solidarity, respect, empathy, joy, and genuine care for each other. Regarding work-life balance: our hours of operations are 9am to 5pm, Monday through Friday. We also offer a standard Paid Time Off package of two weeks paid vacation per year, 4 personal days, 5 sick days, various holidays amounting to approximately 11 extra days. That represents a total of 6 weeks paid time off. Regarding wages, we are careful to stay competitive and well within industry standards. We also take great pride in offering excellent healthcare coverage, as well as life insurance and a generous contribution-matching 401K program. Finally, regarding your comment about being given more work without pay increase, we reevaluate compensation levels each year and make decisions on compensation based on employee productivity, general demeanor, and motivation to go above and beyond. When a new position becomes available within the company, we will actively consider internal candidates before seeking external hires. We believe in nurturing the talent we already have and giving our employees the chance to take on new challenges, and we are proud to have numerous examples of employee advancement from within. We want to assure you that we take your feedback seriously and are committed to making necessary changes. Thank you for your time with Pierre Frey and for sharing your thoughts. We believe that every voice matters, and we are dedicated to using this feedback to improve the experiences of both current and future team members. The Direction
3.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

Great product and variety. Easy to sell, people love it. Lovely atmosphere, clean. Interior staff is friendly, helpful and welcoming. Family run business. Salary is decent

Cons

No HR Management is MIA Real lack of leadership and direction. Goals are far too high and are unachievable. No training, just get thrown in to the mix. Can be difficult communicating product names and philosophies all in French . Account ownership can be confusing and not organized.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 30 Pierre Frey reviews submitted anonymously by Pierre Frey employees. Read employee reviews and ratings on Glassdoor to decide if Pierre Frey is right for you.