• The firm increasingly prioritized revenue and short‑term gains over quality, learning, and long‑term team development. This shift made it difficult to maintain high standards or invest in the people doing the work.
• Team members who advocated for improvements, quality, or sustainable practices were not supported or invested in, which made it challenging to build a stable, engaged team.
• Employees were not treated consistently, and expectations varied widely, creating uneven workloads and unclear standards.
• Limited investment in training, process improvement, or structured systems meant teams often had to compensate for gaps while still meeting aggressive expectations.