Policy Expert Reviews

4.2

82% would recommend to a friend

(422 total reviews)

Steve Hardy

93% approve of CEO

82% positive business outlook

Policy Expert has an employee rating of 4.2 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Policy Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

422 reviews
4.0
31 May 2026

Great people and enjoy the work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, offices and work

Cons

Communication could improve across organisation

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Policy Expert Response
3w
Thank you for leaving your feedback, it is appreciated. It is great to see that you enjoy working here.
2.0
28 Apr 2026

Quite disappointing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are mostly nice. A nice selection of office fruit. That's about it

Cons

Like most private equity backed companies, there's a scrambling culture for growth at all costs. This can sometimes mean we're not building a good product. The company is successful and profitable and yet sometimes the messaging around the office is that we're not (because we didn't meet unrealistic budgets). There is a slightly weird obsession with office attendance rather than just trusting people to get work done. So much so that they created individual dashboards for people to monitor their own attendance. Upon drilling into the data the report is called "Staff Whereabouts"...reminds me of being back at school There is huge crossover between roles within Tech/Product and Delivery, so much so that responsibilities are poorly understood and quite often you're just left thinking "What am I supposed to be doing here?". The approach to planning and delivery is simply to take estimates as gospel and commit hard dates on the team. There is continuous top down pressure from exec, to such an extent that the whole engineering team feel under constant watch. We claim we're agile but it's waterfall dressed in sprints.

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Policy Expert Response
1mo
Thank you for taking the time to leave your feedback, it is appreciated. We would be keen to understand your personal experiences more and would encourage you to reach out to our Head Office People Experience team who will be able to delegate or discuss your concerns - peopleexperiencelondon@policyexpert.co.uk
3.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and exciting projects. Benefits are pretty good.

Cons

Poor pay. No bonuses received.

avatar
Policy Expert Response
3mo
Thank you for taking the time to leave your feedback, it is appreciated.
Viewing 1 - 3 of 422 Reviews

Glassdoor has 430 Policy Expert reviews submitted anonymously by Policy Expert employees. Read employee reviews and ratings on Glassdoor to decide if Policy Expert is right for you.