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Potomac Case Management Services

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Potomac Case Management Services Reviews

3.1

52% would recommend to a friend

(16 total reviews)
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Dawn Johns

67% approve of CEO

52% positive business outlook

Potomac Case Management Services has an employee rating of 3.1 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Potomac Case Management Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

16 reviews
1.0
28 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Given the small opportunity to help better lives of families in the community, for as long as you're given.

Cons

The list for Con's is very long, but let me start out by expressing that the PPU pay scale is not fair, you only get paid for face to face time with your clients, you DO NOT get paid for mandatory monthly meetings, you DO NOT get paid mileage reimbursement, YOU DO not get paid for activities that you do with your clients, it's safe to say you DO NOT get paid for very much at PCMS. PCMS does not follow the principles and values that they have put in place by upper management, they are not loyal to the clients they serve. The list continues on and on...

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Potomac Case Management Services Response
7y
Thank you for your time supporting our families here at Potomac Case Management. One of our goals is to remain competitive with our pay ranges and we work hard to continually find ways to improve compensation and benefits for all employees. We're happy to say that it has been some time since we moved away from the PPU (pay per unit) compensation model. Case Managers are paid an annual salary as well as overtime if they work over 40 hours a week. We also now have a bonus structure for visits made above the minimum expectation. This also means staff are paid for staff meetings & any time working with clients or working on administrative tasks to support a client's goals. We also have a reimbursement policy for approved activity expenditures. Thank you for your feedback; it always helps us improve.
2.0
9 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Ability to help clients in need

Cons

Dishonest and mean spirited management Unrealistic expectations and work load with low pay

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Potomac Case Management Services Response
3y
Thank you so much for your time here at Potomac Case Management Services & for making a lasting impression on our families. Our goal is to provide our employees with a range of scheduling alternatives so they can enjoy a schedule that works for them while also supporting our families. We make it a regular practice to encourage our employees to communicate concerns and ask questions by offering them multiple ways to reach out – through meetings, employee surveys, "focus" groups with our Executive Director & Executive Associate Director, open door policies throughout all levels of management, human resources and conversations with their direct supervisor. We appreciate your call-out on our pay. PCMS conducts research periodically to ensure we’re staying in line with industry salary trends. Our research resulted in increased salaries for all case managers last year as well as a move to a salaried pay structure where people can also earn overtime and incentive pay.
5.0
21 Jan 2019

Good Place to Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The organization does a lot of time to support staff and clients. The pay is good and competitive with other organizations in the community. The management is very supportive to staff needs and concerns.

Cons

Clients needs can be overwhelming at time.

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Potomac Case Management Services Response
3y
Thank you for your time and dedication to the communities that we serve here at Potomac Case Management Services for over 9 years. We try our best to support our staff and clients in our communities, this is of utmost importance to us. We also understand how difficult your position can be, which is why we work to support our staff as much as possible. We're glad that you feel that support and we strive to make sure that all staff have that experience as well. Thank you again for taking the time to share your experience.
Viewing 1 - 3 of 16 Reviews

Glassdoor has 17 Potomac Case Management Services reviews submitted anonymously by Potomac Case Management Services employees. Read employee reviews and ratings on Glassdoor to decide if Potomac Case Management Services is right for you.