PrimePay Reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

355 reviews
3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

avatar
PrimePay Response
2w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
1.0
4 Mar 2026

Lousy managment

Recommend
CEO approval
Business outlook

Pros

Close to where I live but that is about it.

Cons

Poor management, lousy pricing and a support staff that continues to make mistakes

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PrimePay Response
2mo
Thank you for taking the time to share your feedback and for your 3 years with PrimePay. We’re sorry to hear that your experience did not meet expectations, particularly regarding management, pricing, and support. Your insights are important, and we take feedback like this seriously as we continue to evaluate and improve how we support our teams and serve our clients. We appreciate your contributions during your time with us and wish you the best in your future endeavors.
4.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great to learn skills in sales

Cons

pay is low, you don't get commissions until much later

avatar
PrimePay Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that your experience at PrimePay helped you build valuable sales skills. We understand that compensation and commission structure are important factors, and we’re always evaluating how we can better support our team members in these areas. We appreciate your insights and wish you all the best in your future endeavors.
Viewing 1 - 3 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.