A company that's growing quickly, at the expense of its workers
Pros
Night shift is very quiet, and you can pretty much have your headphones on all the time. A good gig for night owl introverts. Day shift seems to be much more chaotic, though. There were also a surprising number of women, especially in management, and lgbt+ folks, which is refreshing for this type of industry. The framing dept manager is wonderful- very invested, a strong leader, and empathetic to concerns/feedback. Unfortunately, dept managers have little control over the overall work environment.
Cons
When I started in 2021, this was a really chill job. Things fell apart very quickly due to rapid expansion, an unbelievably disorganized move to a new warehouse, and general disregard for product quality and employee needs. Upper management prioritizes exponential growth over production quality or employee concerns. Responsibilities and workload increase, but staff is dwindling since people who leave or get fired aren't replaced. There are fundamental logistical issues that are ignored. A better queue interface for orders, for example, would go a long way for productivity and quality of life. Any concerns or recommendations for improvements fall on deaf ears in upper management, in favor of shortsighted profits. Even dept managers are rarely allowed the power or resources to make meaningful changes or improvements. There is mandatory overtime around the holidays, including making up hours missed on holidays. Benefits are minimal. We got a few days of PTO for doing busy season overtime, but otherwise you don't get any until 1 year. I made an extra $2/hr by learning to use the saw, although $17 is still hardly a living wage. Other departments make even less. There used to be free snacks in the break room, but apparently even that has disappeared in the time since I left. Many people who quit while I was there cited low wages, especially considering the growing workload. The work is also very repetitive and physically taxing, and ultimately feels unfulfilling. Here's a fun fact: a facility's history of OSHA investigations/violations are public record! They can be very enlightening.
