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    QUT Reviews

    Updated 25 March 2019
    94 reviews

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    4.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    QUT Vice-Chancellor Peter Coaldrake
    Peter Coaldrake
    33 Ratings

    Employee Reviews

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    Pros

    • "Great work life balance in the department I worked at" (in 13 reviews)

    • "Looks after staff, pay is decent for what they expect, nice people and working environment, generous super and leave entitlements" (in 9 reviews)

    Cons

    • "Full-time casual means no sick leave or holiday pay" (in 4 reviews)

    • "Limited hours, usually around 6-15 hours a week" (in 2 reviews)

    More Pros and Cons

    1. "Human Resources"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at QUT full-time

      Pros

      Fantastic culture and environment for growth and development
      Great flexibility for people with families

      Cons

      Workload - pretty stretched - but manageable

    2. "Fantastic work place!"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at QUT part-time (More than 3 years)

      Pros

      Great work culture and support systems

      Cons

      Quite a large university, communication can be slow

      Advice to Management

      N/A

    3. "Student"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at QUT full-time

      Pros

      Gives you experience for the real world

      Cons

      Terrible administration for international students

    4. "Student"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at QUT full-time

      Pros

      nice facilities
      - rooms, buildings, food court etc

      Cons

      some teaching staff are average - not what youd expect for a university like this

    5. "Tech lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Researcher in Brisbane
      Current Employee - Researcher in Brisbane

      I have been working at QUT full-time (More than a year)

      Pros

      Excellent working environment. More flexible

      Cons

      Bit expensive environment other than I do not have any pros here. Over all is good.

    6. "Systems Engineer Position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Systems Engineer in Brisbane
      Former Employee - Systems Engineer in Brisbane
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at QUT full-time (Less than a year)

      Pros

      Close to city. Good cafe nearby

      Cons

      Long hours. Dealing with uni students

    7. "Great time"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at QUT full-time

      Pros

      Nice modern buildings, great people

      Cons

      No cons that I can think of.

    8. "Research Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at QUT full-time (More than 5 years)

      Pros

      Great place to work. Great People. Great Location.

      Cons

      No cons that I can think of.

    9. Helpful (1)

      "Great place to work but issuesnto deal with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director in Brisbane
      Current Employee - Director in Brisbane
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at QUT full-time (More than 8 years)

      Pros

      Salary, flexibility, location, surrounded by smart people, plenty of young people, generous super, generous leave provisions, lots of new opportunities popping up

      Cons

      Very siloed structure, low accountability for delivery, development opportunities haphazard, slow to respond to market, parking expensive, gets bogged in process

      Advice to Management

      Try being a phantom shopper of QUT. It’s hard to do business with whether as a supplier or customer. Internal processes are cumbersome and overpriced but poor delivery is accepted.

    10. Helpful (3)

      "I have never seen an organisation achieve so little for so much."

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Good employee benefits if you can obtain an ongoing position. Excellent parental leave scheme and 17% superannuation.

      Cons

      I work in the IT Department. Over the last few years it has become a chaotic and ineffectual mess after being infiltrated by a couple of former Rio Tinto executives. The department has become obsessed with reducing its full time equivalent staff to look better on university benchmarking stats but as a result increasingly outsources its work to externally contracted employees at 2-3 times the going rate. Mind you the only people who win in this arrangement are the recruitment agencies who take a big cut. Other times the IT Department blows millions on vendor product solutions but only utilises a fraction of the capability.

      Trying to implement even the most minimal of change to systems or processes in the organisation is a nightmare as there is no clear information on who is responsible and accountable for many things. As a result decisions are often made by a consensus of operational staff so that they can be rubber stamped by higher level committees that lack the context to understand what they are approving.

      Recently the department has been undergoing an “IT Transformation” which has mostly been about adopting a dated plan-build-run IT operating model that the industry has been progressively moving away from. This restructure has become a protracted nightmare that has simply added whole new layers of ineffectual middle management, has led to poor productivity, lower levels of service, and extremely low morale.

      While I feel confident that QUT engages in world class research and delivers good educational outcomes, if you are at all thinking about a professional career within the IT department I would suggest that you reconsider your options.

      Advice to Management

      Remove the vast majority of middle management. It’s terrible. If you have two levels of management above you and another two levels below you, then you are part of the problem.

      Stop focusing solely on benchmarks around ongoing FTE’s and look at the total cost of ownership for IT solutions. There is no way that the millions QUT is spending on vendors and contractors is less then the cost of hiring a few extra people and running it in-house.

      Centralising IT is also not a good solution as faculties simply contract a vendor externally when they can’t have their technology needs met internally.