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Qantas Reviews

Updated 21 February 2018
173 reviews

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3.8
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Qantas CEO and Director Alan Joyce
Alan Joyce
103 Ratings

173 Employee Reviews

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Pros
  • Travelling around the world, days off, staff travel tickets (in 28 reviews)

  • Great travel benefits, competitive industry conditions, career progression opportunities across the group (in 23 reviews)

Cons
  • Having to work shift work getiing up at 2am (in 9 reviews)

  • There is no work life balance and it's so bad for your mental and physical health (in 4 reviews)

More Pros and Cons

  1. "Great iconic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Sydney
    Current Employee - Operations Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (More than 10 years)

    Pros

    Great working for an icon that is innovating to remain competitive, profitable, and focused on staff engagement.

    Cons

    Patches of negativity that can make the work environment more challenging.


  2. "Good benefits and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (More than 3 years)

    Pros

    - Discounted staff travel
    - Majority of managers are good
    - Flexible work
    - Strong focus on customers and transformation

    Cons

    - Head office centric
    - Not all employees held to account
    - All projects need less than two year payback (not avoided costs) which makes employee experience initiatives tough


  3. "excelent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Officer in Sydney
    Current Employee - Procurement Officer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (Less than a year)

    Pros

    There are lots of pros

    Cons

    There are non that I can think off

    Advice to Management

    keep it up, great work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great people and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (More than a year)

    Pros

    great culture, lots of development opportunities across diferent parts of the business

    Cons

    Layered management resulting in long approval paths, slowing down overall execution.

    Advice to Management

    Be transparent in regards to HR related/salary issues, and provide justifications with actual numbers.


  6. "Licensed Aircraft Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Qantas full-time

    Pros

    Great conditions, discounted travel, good salary

    Cons

    Not easy to make changes

    Advice to Management

    Cut out some layers of middle management


  7. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Brisbane
    Former Employee - Cabin Crew in Brisbane
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Qantas full-time (More than 3 years)

    Pros

    Good to have on the resume.
    Staff travel (standby and also based on seniority).

    Cons

    Staff travel based on seniority (can be positive or negative)
    The managers are very tough eggs to crack. You need to consider the fact that lots of employees have been in the company for years and for them it's all they know. So you have to be prepared for working with lots and lots of crew who are old and sour and aren't very welcoming to new people.
    There's also quite a lot of brown nosing for crew to get promoted. Crew don't usually do things out of the goodness of their heart anymore, it's quite calculated and lacks authenticity.

    Advice to Management

    The seniority is a bit ridiculous and far fetched. Lots of unfriendly old women in the cabin crew roles who should retire but are too scared to.


  8. "Racism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mascot
    Former Employee - Anonymous Employee in Mascot
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Qantas full-time (More than a year)

    Pros

    The office looks very nice. It added wow factor when you have Qantas on your cv. It’s a good location for me, but maybe not for others.

    Cons

    If you are not white, they will treat you as if you are 3rd class workers. They hire many overseas employees when they can hire local Australians.

    Advice to Management

    Treat people fair.


  9. "Fairly good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations in Perth, Western Australia
    Former Employee - Reservations in Perth, Western Australia
    Recommends
    Positive Outlook

    I worked at Qantas full-time (More than 5 years)

    Pros

    Nice people to work with at Qantas Holidays - wholesaler

    Cons

    no link benefit to the QANTAS airline, small travel discount


  10. "Worthy experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Qantas full-time

    Pros

    Staff travel benefits is good

    Cons

    Salary is lower than average

    Advice to Management

    More flat structure


  11. "Dissapointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew
    Current Employee - Cabin Crew
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Qantas full-time (More than 3 years)

    Pros

    Most colleagues are good...
    You get to work for a company with an ok reputation.

    Cons

    I was so excited to FINALLY get through the long recruitment process, only to find out that the job was SO much different to what they make it out to be. It's a crazy physically demanding job, a lot of heavy lifting and pulling and so so much fatigue for such a small wage. The layovers aren't even decent. You have no time to enjoy life or friends or family. There is no work life balance and it's so bad for your mental and physical health.

    The seniority is insane. You have old women who have been working for the company for decades and treat you like absolute dirt when you're new, and look down their nose at you.

    Advice to Management

    Apparently the company has been like this for so many years and has never changed. Guys try somewhere else!


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