Qantas Reviews | Glassdoor.com.au

Qantas Reviews

Updated 12 June 2018
192 reviews

Filter

Filter

Full-timePart-time

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Qantas CEO and Director Alan Joyce
Alan Joyce
115 Ratings

192 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Travelling around the world, days off, staff travel tickets" (in 31 reviews)

  • "Great travel benefits, competitive industry conditions, career progression opportunities across the group" (in 26 reviews)

Cons
  • "Shift work hours are not for everyone" (in 10 reviews)

  • "Middle management transparency in certain teams is poor" (in 5 reviews)

More Pros and Cons

  1. "Qantas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time

    Pros

    People, projects, innovation, industry, variety of work

    Cons

    Constant change, restructures, role uncertainty, political environment when in manager roles

    Advice to Management

    Focus on improving the employee experience to get the best from your people


  2. "Communications Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Advisor in Sydney
    Current Employee - Communications Advisor in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (More than 3 years)

    Pros

    Industry leader, brand recognition, innovation, culture

    Cons

    Career progression, professional development opportunities

  3. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Qantas full-time

    Pros

    Challenging, diversity, many areas to learn and move into
    Aviation is exciting
    Good travel perks

    Cons

    Not a lot - you make your own experience!
    Sometimes the complexity makes it challenging to find answers

    Advice to Management

    Engage more with the operational teams


  4. "Iconic company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Qantas full-time

    Pros

    Good salary
    Flexible
    Experience
    Iconic brand
    Travel benefits

    Cons

    Management turnover is high
    Wage freezes


  5. Helpful (4)

    "Working at Qantas 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Manager in Sydney
    Current Employee - Executive Manager in Sydney
    Doesn't Recommend
    Positive Outlook

    I have been working at Qantas full-time

    Pros

    The work space environment is progressive in being open air with many options to find different spaces to work.

    Diversity in all areas of the business not just a policy.

    Cons

    Very authoritarian hierarchical management structure with enormous bureaucracy impeding change.

    Too political.

    Individual progression and promotion is still dependent on modelling the current senior managers culturally & is based on if you cultivate senior managers.

    Advice to Management

    Need to work on weeding out the old and outdated bullying type staff.
    To achieve progressive change, structural support for staff is essential.


  6. "Operations team member at Snap fresh owned by Qantas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Member in South Brisbane
    Current Employee - Operations Team Member in South Brisbane
    Doesn't Recommend
    Positive Outlook

    I have been working at Qantas full-time (More than 5 years)

    Pros

    Flight discount, massages, free lunches

    Cons

    Low wages, its just not enough

    Advice to Management

    Pay your employees more please


  7. "Market Pricing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Pricing Analyst in Sydney
    Current Employee - Market Pricing Analyst in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time (More than 3 years)

    Pros

    Great travel benefit, good work-life balance, plenty of internal career development opportunities

    Cons

    Not a lot of lunch options

  8. Helpful (1)

    "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Qantas full-time

    Pros

    Great iconic company. Good benefits and pay

    Cons

    Extremely low morale due to poor management. Qantas promotes inexperienced and unqualified staff . Middle management have little to no idea how to lead or people manage.

    Advice to Management

    Look after your people and they will look after your company.


  9. "Willing to adapt for the better, great potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time

    Pros

    Some lovely people, generally a positive culture.

    Cons

    New world gains, old world pains.

    Advice to Management

    Needs more of a day 0 mentality to things


  10. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas part-time

    Pros

    - great group of people to work with and a focus on a collaborative team culture
    - a strong management team that care about the team they are leading
    - opportunity to be trained in different customer service areas (QF club, ticketing, baggage)
    - staff travel benefits

    Cons

    The shift work hours can be challenging. The early starts are fatiguing after a few years. However, many view the shift work as a positive due to the flexibility nature - "early start, early finish"


Showing 192 of 219 reviews
Reset Filters