Queensmith Reviews

4.1

44% would recommend to a friend

(13 total reviews)

54% positive business outlook

Reviews by job title

13 reviews
5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good equipment and tools, clean and safe environment, high quality products and materials, very friendly staff, both in the workshop and HR, prestigious location, etc.

Cons

Commuting to central London can be annoying, break room/ kitchen could be a little more spacious.

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Queensmith Response
4w
Thank you so much for the kind words and for the "keep it up"; we will. Noted on the break room; it's on our radar. 💡
5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great team collaboration and strong management support. Opportunities for professional growth and skill development

Cons

Occasionally fast-paced and busy, which can be demanding during peak seasons

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Queensmith Response
4w
Thank you for the kind words. The pace is real, and we are so proud of the supportive culture. Thanks for mentioning it. It means a lot.
5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

aesthetic working environment social benefits

Cons

no room for progression negative and unnecessary hierarchy within staff lack of inclusion

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Queensmith Response
4w
Thank you for your feedback and for the 5-star rating. We're glad the environment and social benefits landed well. On progression, our headcount has grown from 60 to 90 since 2023, with an average promotion rate of 2.2% and active pathways across roles and locations. Our structure is meaningful and intentional. As we have scaled across multiple locations, we have invested in management capability to ensure teams are well supported, and performance is consistent across the business. On inclusion, we are proud of the environment we are building: 17 nationalities, 63% women, parity at leadership and management level, cross-training across departments, and open pathways for everyone. The nature of inclusion and diversity is that there is always more to learn and improve, and we welcome that challenge. We wish you well and thank you for your feedback.
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Glassdoor has 15 Queensmith reviews submitted anonymously by Queensmith employees. Read employee reviews and ratings on Glassdoor to decide if Queensmith is right for you.