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      Quest Analytics

      Acquired by Vestar Capital Partners

      Engaged employer

      Reviews by job title

      9 reviews
      2.0
      22 Feb 2023

      Micro Managing is Toxic - Do better

      Provider relations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation, unlimited PTO, benefits, continued education.

      Cons

      Micro-managing, some always looking over your shoulder.

      avatar
      Quest Analytics Response
      2y
      Thank you for taking the time to share your feedback about your experience. We greatly value the opinions of our employees, and your insights are important to us. We're delighted to hear that you appreciate the compensation, unlimited PTO, benefits, and our commitment to continued education. These are key components of our efforts to create a positive and rewarding work environment. Furthermore, we are proud to mention that our commitment to exceptional management has been reflected in the 94% favorable rating score provided by our employees. Our most recent Your colleagues have consistently rated our managers in the Top 10th percentile of all software companies in the US in terms of employee satisfaction and engagement. This achievement is a testament to the dedication and leadership skills of our management team. However, we also take your concerns about micro-managing and the feeling of someone always looking over your shoulder seriously. We understand that finding the right balance between oversight and autonomy is crucial for employee satisfaction. We are actively reviewing our management practices to ensure that they align with our commitment to fostering a culture of trust and empowerment. Your feedback serves as a valuable reminder of the areas where we can improve, and we are dedicated to making positive changes based on your input.
      5.0
      5 Sept 2021

      Great company to work for that is growing quickly with good benefits

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of PTO and free healthcare benefits, no cost health, dental, and vision.

      Cons

      Addition training and guidance for new employees would be very helpful.

      avatar
      Quest Analytics Response
      4y
      Thank you for your review. It sounds like you are happy with your benefits which is great! Thank you for your feedback regarding training. We have recently added a Corporate Trainer to our staff for just this. We will be building out a robust training schedule for all new hires, as well as current employees. We want to make sure that everyone is well equipped with the tools they need.
      2.0
      13 June 2022

      Proceed With Caution

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation and benefits, unlimited PTO

      Cons

      Sell products before fully developed and then put bandaid on a fix, do not do root cause analysis. Very poor internal communication and strategy seems to be just sell and close the deal.

      4.0
      8 Nov 2023

      Overall good company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO Sick time Volunteer Time Birthday/Work Anniversary Gift

      Cons

      Experienced a bit of micromanaging.

      5.0
      28 Jan 2025

      Great place to work!

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company culture is second to none. From day one, I felt welcomed and valued as a part of the team. The leadership genuinely prioritizes employee well-being and fosters a collaborative environment where everyone is encouraged to contribute ideas. There's a strong sense of camaraderie, and it’s evident that people genuinely enjoy working here. The perks and benefits are exceptional. From competitive salaries and comprehensive health plans to generous PTO and team-building activities, Quest Analytics goes above and beyond to support its employees. They also have initiatives that make you feel good about being part of a socially responsible organization, like volunteer days

      Cons

      no cons at the moment

      avatar
      Quest Analytics Response
      6mo
      Thank you for sharing your experience and for joining the Quest team. We're thrilled to hear that you’ve felt welcomed and supported from day one, and that our culture, leadership, and benefits are making a positive impact. We appreciate your feedback and are glad you're enjoying being part of our community.
      1.0
      26 Jan 2023

      Growing Company Unwilling to Adapt

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Few, they do attempt to show employee appreciation but in many areas it falls short. Great company for new graduate or first job

      Cons

      Inexperience leadership, it’s very evident that majority of leadership including ELT come from small businesses & they all think & operate with that mindset Disorganized Very little to no SOPs & if there are SOPs not followed Products sold before developed Management doesn’t listen to employees, they just nod their head or give a canned response & no action is taken High goals for growth but they put the cart before the horse in most cases Very little to no communication within the company on internal developments, only once a quarter Very few holiday and when brought to attention of leadership, the response is “you have unlimited PTO”, newsflash many companies have unlimited PTO & several federal holidays off (MLK Day) Cannot see your paycheck until actual pay day

      avatar
      Quest Analytics Response
      3y
      Thank you for taking the time to share your feedback. We are growing rapidly and know we still have areas where we can continue to improve and make changes. Your feedback helps us to better address any issues our teams may be experiencing. We seek and value input from our employees and make changes based on their responses. If you do not feel comfortable or heard talking with your direct manager about your concerns, we encourage you to reach out to HR or other leadership in your area. We are working continually to improve the experience of everyone working at Quest Analytics. Due to the nature of our business and our clients, we are unable to follow all federally recognized holidays. As you’ve pointed out, we provide flexible vacation with no cap as well as 9-paid holidays, and a floating holiday to use as you wish. In addition, we offer sick time and other days off such as mental health days and no meeting days to try and help our employees with needed breaks and project-focused time. Our leadership team has vast experience working in the healthcare insurance industry and software technology companies of all sizes. To find out more about our team and their backgrounds go to: https://questanalytics.com/why-quest/ We do have high goals and have always strived to push our limits and break barriers to develop new solutions. We know it can get overwhelming at times, but we have a great team that produces incredible products. We hire exceptional people with diverse perspectives that rally along with us and work together to do amazing things! Thank you for letting us know about your experience.
      1.0
      14 Jan 2020

      No support

      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and a good PTO policy.

      Cons

      Train the people you hire.

      avatar
      Quest Analytics Response
      4y
      Thank you for taking the time to provide your feedback. We are sorry to hear that your experience was less than optimal. As a small company, the training offered was very limited in the past. As Quest has grown in recent years, we have steadily added training resources and have vastly improved our training programs to ensure our employees are set up for success. We wish you all the best in your future endeavors.
      5.0
      26 Mar 2025

      So far, so good

      Client services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Management willing to help, close small company feel, onboarding detailed, unlimited PTO, remote work

      Cons

      Wish pay was a bit higher to start, but no other cons so far.

      avatar
      Quest Analytics Response
      6mo
      Thank you for taking the time to share your positive experience with us! We're glad to hear that you’re enjoying the supportive management team, our company culture, and the detailed onboarding process. We work hard to create an environment where employees feel welcomed, connected, and set up for success. We also appreciate your feedback regarding starting pay. While we continually review our compensation structure to remain competitive and fair, insights like yours help guide future improvements. We're excited to have you on the team and look forward to supporting your continued growth with us!
      5.0
      10 June 2022

      Best place I've ever worked

      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Responsibility and ownership that management expects of themselves and teammates, culture, mission, comfort, purpose, coworkers, and much more. As far as a place you have to work, it hasn't always been a walk in the park, but I've never doubted my purpose, and always found the light at the end of the tunnel outshines whatever current issue has to be worked on. Job security is also quite valuable, as long as you are ready to work hard up front to dig into your spot on the team. PTO and benefits are mind boggling. Almost seem too good to be true.

      Cons

      Hectic moments from time to time. It's par for the course, I guess. Only real complaint is that occasionally there has been a lack of communication (IMO, you will get this anywhere you work). This goes hand in hand with a lack cross team expertise, which makes personal work hours somewhat rigid at times. However, this specialized expertise that you obtain makes your role invaluable to the team. There is little concern about job security when you work hard and own what you do.

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