REI Reviews

Updated 8 Jul 2020

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4.0
80%
Recommend to a Friend
91%
Approve of CEO
REI President and CEO Eric Artz
Eric Artz
65 Ratings
Pros
  • "A lot of good perks of the job and great work/life balance(in 167 reviews)

  • "They even have a 401k option for part time workers(in 104 reviews)

Cons
  • "Becoming anything but a part-time employee is very difficult(in 104 reviews)

  • "Your main job is to sell memberships(in 90 reviews)

More Pros and Cons
  1. "Adventures Program Manager"

    5.0
     

    I worked at REI

    Pros

    Amazing culture. Great people. Sweet gear

    Cons

    Old school management Slow to innovate

  2. Helpful (1)

    "Great company but a bit behind the times"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design Manager in Kent, WA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at REI full-time for more than a year

    Pros

    positive environment, people were kind and thoughtful

    Cons

    the company is a bit paralyzed by the tech stack. It is terrible and crumbley, it makes design and innovation very difficult and causes the digital teams to move slow and slight.

    Continue reading
  3. "Good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time for more than a year

    Pros

    Good retail learning overall slow paced fun job.

    Cons

    Needed more hours a week.

  4. Helpful (1)

    "Great mission, but HQ isn't well run"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at REI full-time for more than 3 years

    Pros

    Responsible corporate citizen trying to do good in the world and for our members. Colleagues are great people who share the vision and passion for the outdoors. Great work-life balance, fairly good benefits.

    Cons

    Headquarters organization poorly managed, leadership and HR not strong at day to day running of the organization, especially talent management. Still run like a much smaller company, especially HR, Finance. Not exactly a meritocracy - bad apples are allowed to stay if they make a good impression with certain leaders, hard workers are often taken advantage of by giving them more responsibility without commensurate promotions or raises. This is why I am planning to leave the company soon, and have heard this from other top performers as well.

    Continue reading
  5. "Great Company, great people, great products."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time for more than 10 years

    Pros

    People believe in what they do and sell, customers believe in the company and what it stands for. A lot of well qualified people. Care about the environment, care for equality, care for employees, and care to provide guests with great experiences both in and out of stores.

    Cons

    None, I had a great experience.

    Continue reading
  6. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Southlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time for less than a year

    Pros

    Exceptional culture and fantastic opportunities for discounts and continuous learning.

    Cons

    There are few cons. long wait for growth in the company, but that is typical for retail.

  7. "Excellent!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time for less than a year

    Pros

    Training, camaraderie, flexibility, discounts, great leadership

    Cons

    Overall, you cap out at a certain pay.

  8. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Approves of CEO

    I worked at REI part-time for less than a year

    Pros

    Pro Deal Fun work environment every day

    Cons

    Didn’t make enough money to buy everything

  9. Helpful (1)

    "Great coworkers but declining management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Bloomington, MN

    I worked at REI part-time for less than a year

    Pros

    If you are an outdoorsy person, you will find yourself fitting in here great. Coworkers are friendly and most of the customers are great too.

    Cons

    Management seemed to have been declining when I was there. I didn't notice it very much since I wasn't there for very long, but a lot of my coworkers were frustrated with the way they were bring treated. Pay isn't great.

  10. "Great culture, business cares about its employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time for more than a year

    Pros

    very flexible with employees to resolve schedule conflicts or issues in life

    Cons

    hard to think of one but maybe the break structure

    Continue reading
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