Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Rakuten

      Is this your company?

      Rakuten Reviews

      3.6

      71% would recommend to a friend

      (3,538 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      5 Jan 2026

      Rakuten Rewards Fillr

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance Free lunches and good equipment

      Cons

      No innovation, chances are you’ll just be adding regular expressions even this age of ai Career growth is non-existent Engineering practices are weak Leadership lacks vision

      3.0
      29 Oct 2025

      Mixed feelings

      Senior designer/art director
      Recommend
      CEO approval
      Business outlook

      Pros

      Started off with a great culture, support and growth

      Cons

      Too much red tape. Mandating a return back to work starting January. Future heavily relaying on AI. I welcome innovation but not to the expense of the people that helped to build the company

      4.0
      27 May 2024

      Fillr

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Flexible arrangements - Great people to work with

      Cons

      - Since acquisition from large company, the startup culture is starting to disappear as it becomes more "corporate".

      Viewing 1 - 3 of 3,538 Reviews
      Related searches: Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten interviews | Rakuten conversations
      ReviewsRakuten reviews

      Glassdoor has 4,190 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.