Red Energy Reviews | Glassdoor.com.au

Red Energy Reviews

Updated 26 August 2018
19 reviews

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3.1
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Amy Sufak
5 Ratings

19 Employee Reviews

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  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Energy full-time

    Pros

    Work culture is great

    Cons

    not really good work environment


  2. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cremorne, Victoria
    Former Employee - Customer Service Representative in Cremorne, Victoria
    Doesn't Recommend
    Negative Outlook

    I worked at Red Energy full-time (More than 3 years)

    Pros

    nice open plan office

    Cons

    Office politics , Management is out of touch , poor employee satisfaction due to poor treatment to employees. high turn over. management and HR not interested if you have a constructive criticism.

    Advice to Management

    management and HR not interested if you have a constructive criticism.

  3. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solution Consultant in Richmond, Victoria
    Current Employee - Customer Solution Consultant in Richmond, Victoria
    Recommends
    Neutral Outlook

    I have been working at Red Energy part-time (Less than a year)

    Pros

    Dogs allowed in the office
    Bonuses and raises every 6 months based on performance
    Lots of training and upskilling

    Cons

    Difficult to be promoted to a different department
    Strict on schedule (meal and tea breaks, monitoring any time you are not taking calls)
    Pay should be higher for the amount of skills you need to have, the high KPIs and expectations and the customer's you have to deal with.

    Advice to Management

    Need a higher allowance of time to go to the bathroom, follow up on other work and more realistic call expectations.


  4. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Energy full-time

    Pros

    uncapped commission, travel the state in two weeks

    Cons

    100% D2D 100% D2D travelling


  5. "Good for a temporary job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Positive Outlook

    I worked at Red Energy full-time (Less than a year)

    Pros

    Flexible with schooling, pay above normal call centre, 6 month payment review

    Cons

    Location and lack of parking


  6. "na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Energy full-time

    Pros

    excellent benefits and work and life balance

    Cons

    office politics... management does not care


  7. Helpful (1)

    "Customer Service Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Current Employee - Customer Service Representative in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Energy full-time (More than 3 years)

    Pros

    Do not find any pros

    Cons

    No Professional approach, Interviewing panel do not know ABC's of any management techniques.
    There were 4 rounds and an introduction about company and their policy's which are a big time waste.
    They have taken my passport for ID and changed it for anothers while returning back..
    Very open planned office.. feels like a fish market with different vendors selling fish...
    Without any regrets plz dont take this job... u can take better roles.

    Advice to Management

    Try to have professional people so that the reputation goes up and deserving candidates might get an opportunity

  8. "Great company :) Aussie owned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Richmond, Victoria
    Former Employee - Telesales in Richmond, Victoria
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours uncapped commissions get to sleep in :) the company is also very competitive and loves to throw a part

    Cons

    repetitive, lots of rejection but you get over it :P hahahahahaha

    Advice to Management

    N/A


  9. Helpful (1)

    "Former Telesales Consultant in Melbourne, Australia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Consultant in Melbourne
    Former Employee - Telesales Consultant in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Energy full-time (Less than a year)

    Pros

    This review is for the energy company in Australia...not the PR firm.
    -The company is definitely always looking to get feedback from its employees and offers a very fun environment for the sales staff.
    -Cool break room with FOOSEBALL (I got really good), massage chairs, bean bag chairs
    -Pandora playing in the background, you can change the music whenever you want
    -A good base salary and a killer commission structure (by the end of my time there, I was making more in commissions per week than my actual base!)
    -Fun, young co-workers from all around the world
    -Good for travellers on a working holiday visa
    -Lots of employee events (with an open bar), including a big annual formal event
     -Smart casual dress: pretty much every day is Casual Friday
    -You're selling a good product... Red is extremely competitive. You can feel confident about helping people save money.

    Cons

    -This goes without saying but telemarketing is challenging... if you have the guts to tough through the beginning stages, you'll get rewarded big time as your managers put more trust in you (and give you better warmer leads)
    -The hours can be a pro and a con.. 11:30am-7:30pm means you can go out for drinks on a weekday but it also feels like much of your day is eaten up
    -High turnover. You'll say goodbye to your colleagues a lot.

    Advice to Management

    Carry on


  10. "Outbound Telesales Agent"

    StarStarStarStarStar
    Former Employee - Telemarketing Agent in Melbourne
    Former Employee - Telemarketing Agent in Melbourne
    Recommends

    I worked at Red Energy full-time (Less than a year)

    Pros

    At the time, good team and great basic even if you didn't hit your targets.

    Cons

    It's unfair to call it a con but this is a telephone-based sales job, so expect disgruntled customers, some verbal abuse, stress for not hitting targets, etc.

    Advice to Management

    Carry on.


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