Directors
There are directors who advocated publicly shaming, swearing and disrespecting direct reports if they committed an error. This would also extend to errors committed under the instruction of senior consultants or actions taken when no guidance was provided. This wasn’t a one off or a bad week, this was consistent and accepted by the company as everyone looks on whilst this common practise and humilitation occurs.
Leadership
As a junior consultant I didn’t object to the daily 12 hour days as I knew this was both a part of recruitment and being new. However, a lot of the work given was last minute as jobs are originally designated to a more senior colleague to give them a chance to earn the commission first. Once they have spent an afternoon resourcing it is passed on.
Training
This was my first role out of university and so I had no idea how to recruit. Day 1 on the job I was given a technical IT job spec, access to jobsite and monster and told I needed 3 CV’s by the end of the day. Naturally I had multiple questions which were ignored as they had a lot on (despite the Directors in the company choosing the corner seats of the office to avoid there screens being looked at, I could still clearly see he was looking for a new Range Rover).
Integrity (with colleagues and clients)
There was a process in place where if you referred a contractor to a specific umbrella company you would get paid an additional £40 per month. The Directors regularly claimed this commission for themselves despite the recommendation being made by someone else on the team.
There was the unspoken rule that if you were on annual leave or sick, senior consultants could log into your computer and go through your emails to see if they could poach any client contacts.
I personally resourced 2 successful candidates but the senior consultant refused to give me the commission (5%) and kept it for himself, which the Director found amusing.
Clients - they were lied to on a daily basis. They were informed of work that was never done, fees were justified by explaining processes that didn’t exist.
Staff turnover
The team I joined was made up of 9 consultants, 2 of them are still there. I have worked in 2 companies post Redrock and they have not come close to the staff turnover Redrock has.