Rejuvenation Reviews

2.2

13% would recommend to a friend

(99 total reviews)
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Laura J. Alber

21% approve of CEO

14% positive business outlook

Rejuvenation has an employee rating of 2.2 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rejuvenation employee rating is 38% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

99 reviews
2.0
8 June 2021
Recommend
CEO approval
Business outlook

Pros

Nice product Good company discount since Rejuvenation is part of Williams Sonoma - even though I rarely used it since the product was too expensive for me. Great teammates and some really amazing people. I do think the brand look is charming and root for its success! I did, after all, spend a good portion of my life and time trying to make it succeed - even if it felt like it was pro bono.

Cons

Understanding I am not alone in my opinion is what fuels me to share it. To echo the sentiment of some of the other reviews, I would caution anyone looking at a career at Rejuvenation. Since leaving, I have come to the realization that I was truly suffering - both mentally and physically. The inability to feel any control over the massive workload really took a toll on my health. I have since returned to "normal". Yet - as dramatic as it sounds, I still wake up in the middle of the night from nightmares about this place. It was the equivalent of being on a sinking boat and trying to bail it out with a bucket but made to feel stupid because you weren't trying to bail it out with a teaspoon. So when the powers that be tell you to use a teaspoon, you do (because when you recommended investing in a pump that could bail the boat out in a minute nobody was listening... literally not listening because they were on their phone looking down). And when you finally finish bailing out the boat WITH A TEASPOON you get in trouble because nobody even cared about saving the boat to begin with. Sound crazy? Welcome to "RJ". Oh... and next year they will ask why we don't have the pump. One of the things that really struck me about my experience was the emphasis on a "bottom-up" vs "top-down" culture - ie. it's up to the worker bees to significantly improve the work culture. This is not working (evidence = the other reviews here). Rejuvenation needs to stop telling its employees that it is up to them to not be miserable and invoke the change they need to see within the workforce. It is like telling someone who is dealing with depression to "just smile". I credit this phenomenon with a highly homogenous power structure. Those in the positions of power surely come from a “Williams Sonoma” background. While I appreciate the organization for promoting within, this also creates an incredibly singular view of what leadership is and looks like. A trajectory I observed: if you do one thing really good they will give you another thing on top of that BUT continue doing MORE of the other thing at an even more intense level. Repeat this process many times and you get promoted *eventually* or have a nervous breakdown and realize you have to leave because it is not sustainable for living a balanced life. Prove you can hold your hand on the stove for as long as possible and eventually they let you put both hands there. If your parents taught you to swim by throwing you in the pool and then you have kids and do the same thing, you are just continuing a cycle of abuse because that's “how it was for me.” Just because that was how it was for you does not mean it is right. I truly met some amazing people that worked at Rejuvenation - incredibly talented, kind people. With fresh hindsight, I worry for them all. If you are reading this and still work at RJ, please hear me: any job will have ups and downs BUT start to observe within yourself the consistency and severity of the downs you are experiencing - you don’t have to feel that way! The trial by fire needs to end at some point when you are a pile of ash.

1.0
28 June 2022

Difficult and Confusing

Recommend
CEO approval
Business outlook

Pros

The people I worked alongside at Rejuvenation are genuinely some of the most talented and dedicated people I have ever met, and the product they offer is a testament to that fact. This company successfully seeks these folks out and takes advantage of their abilities, talent, and hunger to prove themselves. That said, there is truth in growing closer in the face of extreme adversity and I have tremendous respect and admiration for nearly everyone I worked with at Rejuvenation. I was also forced to learn a lot very quickly, which I suppose could be considered a pro in hindsight, but it was extremely stressful at the time.

Cons

It is all but explicitly suggested before you even start that you'll be expected to go "above and beyond" the basic functions of your role, which certainly isn't uncommon in many companies. However, where Rejuvenation makes this expectation so confusing is how it is expressed by it's leaders. In the creative/design departments there are little to no training/onboarding procedures in place. You're left to glean what information you can from others in your department - who are all already at a dead sprint trying to gain whatever distance they can from the swelling snowball of work tumbling after them. When this (or any other of the slew of issues) was brought up to management it was masterfully deflected and the responsibility for improving it was placed right back into your own lap. Long story short: there is a complete lack of support coming from higher levels in the creative and design departments, you could describe the structure as dysfunctional at best, and downright toxic at worst. I also experienced numerous instances of immaturity, disrespect, and blatant elitism from leadership. Being passionate about doing good work and putting out a good product is one thing, being able to translate that passion into the skills necessary to lead a team of PEOPLE to achieve the desired outcome is another. This seem to be lost among some of the team leaders at Rejuvenation.

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Rejuvenation Response
3y
Thank you for sharing your feedback. We strive to continually improve our associate experience and are committed to fostering a positive work environment for all. If you’d be willing to share additional details of your experience directly, please contact us at HRConnect@WSGC.com.
1.0
24 Mar 2021

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The most amazing, kind, talented peers I have ever worked with. Your peers can only give to the culture so much and should NOT be the only semblance of values. I would give my team a 5 star rating...but as a whole the company has much work to do.

Cons

The leadership is incredibly toxic, disrespectful of your time and skills. I was overworked with little to no recognition or appreciation. There were last minute changes made CONSTANTLY with no regard to deadlines or workload. Leadership has no idea what business critical is and would often spin out on needless concerns that were time consuming and had little to no ROI. There were endless meetings for planning/strategy that would inevitably be changed many times, and more often than not, at the last minute. The opportunity for growth is at best unclear and at worst barely existent for most roles. If you had the opportunity to be promoted it would be months of begging and pleading for peanuts. I would never recommend anyone work there, in fact I had many folks reach out bc they were interested in a role (bc of the incredibly high turnover there was ALWAYS an open role) and I would warn them and steer them away from applying.

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Glassdoor has 100 Rejuvenation reviews submitted anonymously by Rejuvenation employees. Read employee reviews and ratings on Glassdoor to decide if Rejuvenation is right for you.