Hours, pay, upper management. Unrealistic expectations. Upper management would rarely be at the office and then when they do show back up, they come in like a tornado and mess everything up. They don’t care about their employees they only care about their Money. They don’t care about their customers the only reason they have as many good Google reviews is because of the hard-working technicians that are in the field breaking their back day in and day out to help people in need.