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      RiskX Insurance Brokers

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      RiskX Insurance Brokers Reviews

      2.2

      28% would recommend to a friend

      (7 total reviews)

      19% positive business outlook

      Ratings by category

      2.2

      Culture and values

      2.2

      Work/Life balance

      2.2

      Senior management

      2.2

      Compensation and benefits

      2.2

      Career opportunities

      2.0

      Diversity and inclusion

      Reviews by job title

      7 reviews
      1.0
      15 June 2024

      Awful place to work

      Senior insurance broker
      Recommend
      CEO approval
      Business outlook

      Pros

      There is not literally one pro.

      Cons

      Horrible horrible place to work you will be belittled talked down too and basically spit on. Well his lazy son does zero work.

      avatar
      RiskX Insurance Brokers Response
      5mo
      Addressing our evolution and the path forward Thank you for your feedback. We take all comments seriously, as they provide a benchmark for how much we have evolved. We recognize that 2024 was a pivotal year of transition for RiskX, and it’s clear that during your time here, we hadn't yet fully aligned our legacy systems with the modern, structured environment we have today. Regarding our leadership and structure, we have made significant changes to ensure that roles are not only defined by goals but by proven results. As the CGO, I have spent the last year modernizing our Go-To-Market strategy and implementing the very systems—virtual sales cadences, data-driven prospecting, and transparent reporting—that allow us to scale nationally. Here is the reality of RiskX in 2026: Modern Prospecting: We have moved entirely away from outdated methods. We now utilize a fully built-out GTM strategy with established sales processes and cadences that have allowed us to expand into Ontario and beyond. A "Best Idea Wins" Culture: We have moved to a flat organizational structure. Through our "1% Channel," every team member has a voice. We don't just "talk in loops"; we implement the best recommendations from our team to get 1% better every day. Investment in People: We believe in radical transparency, not only with our clients regarding commissions but with our team regarding their value. This is why we’ve introduced top-tier benefits like our 10% RRSP contribution (no match required)—to show our team they are an investment, not a cost. Clear Vision: Our mission is now singular: pulling back the curtain on untransparent commissions in the Canadian benefits space. Every person we hire is brought in to be a part of this specific, national mission. Companies change, and we have used the friction of the past to build a more disciplined, supportive, and forward-thinking organization. We are proud of the work our leadership team is doing to support our brokers. We wish you success in your next chapter. If you are ever open to a professional conversation, I would be happy to discuss the concrete systems we’ve put in place since last year. Best regards, Jarod Smith Chief Growth Officer, RiskX
      1.0
      22 Apr 2025

      Avoid at all cost

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Literally not a single pro

      Cons

      Terrible place to work. I tried to look past the other reviews but they were all bang on. The only positive review was written by the owner himself, he’s never had an employee stay longer than a few months. Do yourself a favour and avoid working for this company at all cost.

      avatar
      RiskX Insurance Brokers Response
      5mo
      Responding to our past to build our future Thank you for your feedback. We appreciate you being candid about your experience. We recognize that for a period of time, we didn't have the internal structure or the culture that our team members deserved. Hearing "bang on" feedback like yours was a wake-up call that led to a complete organizational 180 over the past year. We didn't just "look past" the reviews; we used them as a blueprint for change. RiskX in 2026 is a fundamentally different company than the one you experienced. Here is what has changed since your tenure: A "1% Better" Culture: We have replaced the old top-down approach with a flat organizational structure. We now use a "1% Channel" where every team member provides feedback and helps us improve our systems weekly. National Expansion & Vision: We’ve evolved from a local firm to a national brokerage expanding into Ontario and beyond. Our mission is now focused on industry-leading transparency—disclosing commissions and providing actual value to SMBs across Canada. Investing in Longevity: To address our past turnover, we’ve shifted our focus to long-term employee success. This includes a structured training program and top-tier benefits like a 10% RRSP contribution (no match required) to ensure our team is taken care of for the long haul. Modern Leadership: We have overhauled our leadership structure and sales processes. We are no longer "figuring it out" as we go; we have a fully built-out GTM strategy and clear sales cadences that provide the guidance our team was previously lacking. Companies change, and we’ve learned that our reputation is built on how we treat our people. While we didn't get it right during your time here, those lessons have been built into the foundation of the thriving company we are today. We genuinely wish you the best in your current role. I am always open to a professional dialogue if you’d ever like to hear more about the specific systems we’ve implemented to fix the issues you raised. Best regards, Jarod Smith Chief Growth Officer, RiskX
      1.0
      9 Apr 2025

      Toxic Owner

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros at all - don't believe what they tell you

      Cons

      Helicopter owner, stuck in his ways, believes no one is as good as him at selling

      avatar
      RiskX Insurance Brokers Response
      5mo
      Moving from a "Founder-Led" to a "System-Led" Company Thank you for your feedback. We appreciate your honesty regarding the challenges of working in an environment that felt overly centered on a single individual. We recognize that in early 2025, we were still transitioning away from a "founder-led" model, and the "helicopter management" you felt was a byproduct of a company that hadn't yet fully professionalized its systems. Since then, we have made it our mission to move from a "hero" culture to a "Standard of Excellence" culture where every team member is empowered to be just as successful—if not more so—than the founders. How we have changed the dynamic at RiskX: Systematized Selling: We have replaced "gut-feeling" sales with a structured Go-To-Market (GTM) strategy and defined sales cadences. This ensures that success is based on a proven process, not just the individual habits of the owner. Empowerment Over Micromanagement: We’ve moved to a flat organizational structure. Our "1% Channel" is designed specifically to give the team autonomy; we want the best ideas to come from the people on the front lines, not just from the top down. Clear Career Paths: We aren't looking for "helpers" for the owner; we are looking for future benefits brokers. We now have a defined training program and path to becoming a broker, so our team builds their own book of business and legacy. Best-in-Class Support: To prove our commitment to our team's independence and value, we’ve introduced a 10% RRSP contribution (no match required). We want our people to stay because they are building their own future here, not just supporting ours. We’ve learned that for RiskX to scale across Canada and solve the national problem of commission transparency, we have to let go of the "old ways" and trust our team. We are committed to getting 1% better every day. I wish you the very best in your career and am always open to a phone call to hear more about how we can continue to improve our management structure. Best regards, Jarod Smith Chief Growth Officer, RiskX
      Viewing 1 - 3 of 7 Reviews
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      Glassdoor has 7 RiskX Insurance Brokers reviews submitted anonymously by RiskX Insurance Brokers employees. Read employee reviews and ratings on Glassdoor to decide if RiskX Insurance Brokers is right for you.