Misleading management and lack of support in my role
Pros
Success with other departments - just not in mine
Cons
Complete bait and switch. I accepted this position under one manager, only to find out after resigning from my previous job that I would be reporting to someone else entirely. There was no meaningful onboarding, no training materials, and no support system in place. My manager openly stated that there was no monetary value in helping me succeed and made little effort to train or develop me. Requests to shadow and learn the business were dismissed in favor of keeping me on the phones. Instead of being set up for success, I felt actively prevented from growing. HR was equally disappointing. I raised legitimate concerns and never received a response. The organization talks about development and support, but my experience suggested otherwise. Joining this company was one of the biggest professional mistakes I have made.
