18 Aug 2022
Stay away from this company
Anonymous employee
Rocketium Response
3yHi! Firstly, thanks for calling out that you found your team members at Rocketium kind and soft spoken.
We're sorry to learn that your experience of working with us did not meet your expectations. We would definitely want to take this opportunity in clarifying a few points you shared.
- Promotions: Promotions are entirely a merit-based recognition for us. We've consistently been raising the bar for new hires. The managers present a valid case before the leadership team to promote a team member, which itself is a rigorous evaluation. We're proud to acknowledge that in H1 2022 cycle, 6 out of 15 members from our customer success team delivered high beyond expectations and deservingly earned the promotion.
- Work hours: This is one area where the team has spoken highly of across anonymous surveys and one-on-one conversations. Setting up the 8-4-5 model of working years back, was the first step in incorporating the practise. As a growth stage startup, there are days when some of us spend more time ensuring quality experience than we usually would. But, we've always made sure this doesn't become an acceptable everyday practise.
Having read your thoughts in detail, we strongly feel there is a large opportunity for us to unearth the loopholes. Only if we can get more insight into the points you've shared, we can target our attention towards immediate pain points. If you're comfortable sharing, please write to us at culture@rocketium.com.
Our CEO or the HR team will be open to listening, as per your convenience.