Reviews by job title

25 reviews
1.0
2 Mar 2024

Too Bad, So Bad

Recommend
CEO approval
Business outlook

Pros

Benefits are good. The pay is just enough to keep you from quitting, which is by design.

Cons

Corporate dungeon. Managers are incompetent and leadership tries to milk every ounce of life from their employees to avoid hiring new people. They pay you a salary to justify putting the work of 2-3 people on your desk, but then when you need flexibility they scoff and talk about you behind your back. The only way to be promoted is to be liked on a personal level by the glib and extremely arrogant leaders. Your work performance does not matter as long as you are liked by management. Management is usually never available, they take advantage of their roles and work probably 20-25 hours per week just micro managing the work horses. You will be bogged down in pointless meetings that last hours. The purpose of these meetings is to discuss people’s personal lives. If you do not attend, you are looked down on and judged by your leaders. SECURA splurged on a $100 million building before COVID, now no one wants to be in the office and the company is losing money. Change of CEO resulted in decreased morale and increased workload to attempt to make up losses. Not every department is bad, but more and more are becoming infiltrated by incompetent leaders and losing the company money. The attitude is mainly just to pay claims, even when they shouldn’t be paid, so that the company can put more claims on your desk. In sum, SECURA has taken a massive leap backwards and has lost millions of dollars as a result. The prior CEO saw the writing on the wall and retired, and the current CEO is in over his head with incompetent leaders and a terrible book of business. SECURA has stopped writing personal lines policies and is on track to fail as a business in the next 10 years.

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SECURA Response
2y
Thank you for taking the time to leave a review. We are really sorry to hear about your experience at SECURA. We pride ourselves on being a great place to work, and it sounds like we missed the mark. We’ll make sure your feedback is passed on to the appropriate teams so we can do better in the future.
5.0
18 Apr 2025

Underwriter

Recommend
CEO approval
Business outlook

Pros

Great culture. Great work life balance. Genuine people. Very informative training staff for new and existing employees.

Cons

Competitive pay scale but could be better. Platforms could be better but still operationally sound.

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SECURA Response
1y
Thank you for taking the time to share your experience! We're happy to hear your positive feedback and appreciate your suggestions for improvement. Input like yours helps us continue to grow as an organization.
3.0
6 June 2024
Recommend
CEO approval
Business outlook

Pros

Great people, benefits, supervisors, and early days are nice.

Cons

Workload, work life balance, pay is low for the amount of work given. It’s typical for an adjuster to have the work of 2+ people thrown at them every day. I feel some departments get to reap the benefits of working at SECURA, but the claims department specifically does not. Having a good number of PTO days and “encouraging employees to step away from their desk” does nothing. The work still remains and needs to be done.

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SECURA Response
1y
Thank you for your candid feedback. Your comments will help us improve compensation. We want to make sure our associates have a great experience from start to finish, so we’ll pass on your thoughts to the compensation team. We appreciate you taking the time to share this with us!
4.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great culture Management genuinely cares about you and your career Management tries to always hire internally, great company to move around and try new things Great work-life balance

Cons

Cannot role over vacation days Health insurance benefits are average Lower pay and the only bonus is profit share which is out of the control of the employee

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SECURA Response
2y
Thank you for your candid feedback! Your comments will help us improve our compensation. We want to make sure our associates have a great experience from start to finish, so we’ll pass on your thoughts to the compensation team. We appreciate you taking the time to share this with us!
4.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Will make above industry accommodations for employees. Day-to-day work more comfortable than industry standard.

Cons

Lower than industry pay. More conservative in business approach than competitors, Can make work quality more difficult for performance reviews and bonus potential.

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SECURA Response
1y
Thank you for sharing your experience. We appreciate your feedback and are always looking for ways to improve.
3.0
12 Mar 2024

Great company with a few drawbacks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, some really great folks, mostly friendly atmosphere, generous PTO, work from home options.

Cons

The reason for leaving was 100% the manager I had to report to. This individual gave zero guidance, put zero effort in to getting to know their employees, learning about them, etc. It was a generally cold atmosphere, unfortunately. This wasn't what I was sold when I took the job and I wasn't about to sit around and let it happen. I think I would have been happier in a different role under different management, but that wasn't an option, so I left.

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SECURA Response
2y
Thank you for your feedback. We take all reviews seriously and we will use this as an opportunity to improve our associates’ experiences in the future.
4.0
28 July 2024

Great Company and Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, managers that care, WFH available

Cons

Pay could be better and poor profitability past two years but I think it will start to improve

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SECURA Response
1y
Thanks for your feedback!
4.0
2 Dec 2024

Great Company Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SECURA as a company really embraces a work/life blend that is a fresh breathe of air in the current landscape.

Cons

Salary pay is typically below industry

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SECURA Response
1y
Thanks for your review! Its associates like you that make SECURA a great place to work!
Viewing 1 - 3 of 25 Reviews

Glassdoor has 171 SECURA reviews submitted anonymously by SECURA employees. Read employee reviews and ratings on Glassdoor to decide if SECURA is right for you.