SGN Reviews | Glassdoor.com.au

SGN Reviews

Updated 17 Jun 2019

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Found 82 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
84%
Approve of CEO
SGN CEO John Morea
John Morea
46 Ratings
Pros
  • "Amazing training, management team are brilliant, never bored, great people to work with(in 7 reviews)

  • "There is a good benefits site with discounts for most of the high street retailers(in 6 reviews)

Cons
  • "Long hours and trying to balance family life can be hard(in 5 reviews)

  • "Bit more e-learning would benefit, paper qualifications and interest from the senior management would benefit all sides(in 4 reviews)

More Pros and Cons
  1. "My Thoughts On SGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Support Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Working here is interesting and keeps bringing new challenges. In my roll every day is different. I appreciate some rolls might not be as varied, however there are plenty of opportunities to progress and find new challenges within SGN. SGN is also making changes to the way we work and making our working practices fit for the present and future. This is proving to be an interesting and rewarding journey. Additionally...

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    Cons

    Change can bring worry, but it is better to view change as an opportunity.

    Advice to Management

    I think that our preparations for the future are quite conservative. With "net-zero" on the horizon I think we need to take a more radical approach especially when taking into account the age of an asset.

    SGN2019-06-17
  2. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Flexible work responsibilities Work life balance Excellent support for success

    Cons

    Organic growth opportunities are limited

    SGN2019-06-16
  3. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than a year

    Pros

    Good teams, high work morale.

    Cons

    Very long hours especially in the winter.

    SGN2019-06-14
  4. "Good company with good progression. Other departments possibly not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time

    Pros

    Good pay, overtime available, progression

    Cons

    Other department managers can be bullies

    Advice to Management

    Step up for the workers, don’t just be yes men

    SGN2019-05-12

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks for your recent rating and review. It’s great to hear that your experience at SGN has been positive. If you’re aware of any issues in other departments, please get in contact with a member of our HR team or encourage colleagues in that department to highlight their concerns. ...

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  5. "Great company and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time (Less than a year)

    Pros

    Everyone helps each other, I am treated like a grown up, SGN invest in me and support me with my professional ambitions. SGN support the outward bound trust and allow its employers to go away with the trust as a mentor to the students.

    Cons

    Company car process is a pain. Pool cars are of limited choice and you may be lumbered with it for a year or so. IT - delivery of equipment for new starters is slow which leaves them sitting on their thumbs a-bit in the first few weeks PPE - really slow but hopefully a new ordering process has sorted that one out

    Advice to Management

    Carry on moving in the right direction. Do not forget that the most important asset to SGN is its people.

    SGN2019-05-10

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks for taking the time to leave us a review. We couldn’t agree with you more on the point about our people being our greatest asset. We have a number of great initiatives for our people to get involved in and the Outward Bound Trust is one example of this. As you highlighted, ...

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  6. "Not a Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Record Assistant in Horley, Surrey, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Great People to work with

    Cons

    IT Systems are not up to scratch

    Advice to Management

    Sort out IT systems and we can do our job more efficiently

    SGN2019-05-10

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks so much for your review. We have to agree with you on both points; the people at SGN are truly great to work with and our IT infrastructure needs to be improved. You’ll be pleased to hear that we’re doing something about this and we’ve just embarked on an ambitious project ...

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  7. "Honest opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCO/Team Leader in Dunfermline, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Great pay if your willing to put the hours in. Pension Scheme has improved recently. A few decent company benefits such as cheaper Gym membership, Cycle to work scheme etc. Job security as long as you follow rules and procedures. Great opportunities for further development. All round decent job.

    Cons

    I am multi skilled. Fully trained team leader and FCO. Fully trained in Industrual Commercial work and take on projects often. I'm also a district assessor and I receive no extra pay for taking on these duties. Industrial Commercial tickets are required and that part of the gas safe has to be renewed every 5 years. This is harder than the normal gas safe and the day to day work holds much more responsibility. Other staff...

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    Advice to Management

    Please amend unfair pay issues. Extra responsibility should mean extra pay. I feel the Industrial Conmercial ticket holders should be paid for this. District assessors also. I'm happy to take on more responsibility but I'd like to be paid more than the guys who avoid such responsibility.

    SGN2019-05-08

    SGN Response

    May 24, 2019Employee Experience Officer

    The following response has been provided by Val Scott, HR Business Partner: Thanks so much for sharing your feedback. Like you pointed out in your review, we’ve got a lot to offer! A few of the improvements that you highlighted (discounted gym memberships and improved pension terms) ...

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  8. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Rewarding, ambitious IT department. Supportive team and lots of autonomy. Good work/life balance.

    Cons

    Immature processes due to a lot of change and a lot of legacy issues.

    Advice to Management

    Listen to the team and cascade information. Need to work horizontally and vertically to get the best of out of the people. Going in the right direction.

    SGN2019-05-08

    SGN Response

    May 28, 2019Employee Experience Officer

    Thank you for sharing your feedback. All of our colleagues make an incredibly valuable and important contribution to our business so it’s great to hear you describe working at SGN as rewarding. You make some good suggestions about sharing information and working collaboratively so ...

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  9. "SGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Performance Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 8 years

    Pros

    Job for life if you want it

    Cons

    Can be old fashioned at times

    SGN2019-04-23

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks so much for leaving us a review, we appreciate your feedback! We recognise that some of our processes and procedures are in need of modernisation but we've got a number of initiatives underway, in HR and IT in particular. It will take time for these changes to be implemented ...

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  10. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN part-time

    Pros

    Nice people, interesting work, supportive line manager, opportunities for development. Not micro managed. Ideas get listened to.

    Cons

    Can be frustratingly slow. Office environment is not great. Lots of unnecessarily long and dull meetings. Lots of long reports to create and read.

    Advice to Management

    Keep the best bits of the company but start updating faster - and stop people having such long meetings.

    SGN2019-04-17

    SGN Response

    April 30, 2019Employee Experience Officer

    Thanks so much for leaving us a review, we’re delighted you think SGN is a good place to work! We appreciate your advice and understand the pace of change can be frustrating, this is often due to the highly regulated nature of our work but we are committed to improving for our colleagues ...

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Found 82 reviews